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Remote Desk
The Remote Desk application launches the TeamViewer Quick Support program, a
simple, fast and secure remote control screen. Use this application to receive ad-hoc
remote support from Autel’s support technicians by allowing them to control your
MaxiCOM tablet on their PC via the TeamViewer software.
Make sure the tablet is connected to the Internet before launching the Remote Desk
application.
Figure 12-1 Sample Remote Desk Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desk application on the MaxiCOM Job Menu. The TeamViewer
screen displays and the device ID is generated and shown.
3. Your partner must install the Remote Control software to his/her PC by
downloading the TeamViewer full version program online
(http://www.teamviewer.com), and then start the software on his/her PC at the
same time, in order to provide support and take control of the tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a remote control
request.
5. A popup will display to ask for your confirmation to allow remote control on your
device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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