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Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded.
Loading Paper
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, flip through the paper before loading it.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
In the manual feed tray:
When you load the paper, load one sheet at a time. When you print continuously, set the next paper after the last
one is finished printing.
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
When loading postcards, consider the following:
• If a postcard is curled, it may not feed properly even though the paper stack does not exceed the paper load
limit.
Load Japanese postcards with their postcode column downward.
Check5
Check paper source setting.
Switching the Paper Source to Match the Purpose
Check6
Make sure paper weight is suitable for use with printer.
555
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