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• The ink level may be low and you may need to refill the ink. Visually check the ink level.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Adjust the print quality in the product software.
• Clean the paper path.
• If you printed when the ink level was too low to be seen in the ink tank window, refill the ink tank to the
upper line and run the Power Cleaning utility. Then run a nozzle check to see if print quality has
improved.
• If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Print Head Alignment
Power Cleaning
Related references
Paper Specifications
Related tasks
Cleaning the Paper Path
Selecting Basic Print Settings - Windows
Selecting Extended Settings - Windows
Selecting Basic Print Settings - Mac
Related topics
Loading Paper
Refilling Ink and Replacing the Maintenance Box
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