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Parent topic: Solving Problems
Related references
Paper Jam Problems in the Front of the Product
Paper Jam Problems Inside the Product
Paper Jam Problems in the Rear Cover
Where to Get Help
Related tasks
Checking for Software Updates
Related topics
Loading Paper
Refilling Ink and Replacing the Maintenance Box
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Press the power button to turn the product off.
2. Load a few sheets of plain paper in the product.
3. Hold down the stop button and press the power button to turn the product on.
4. When the product turns on, release both buttons.
The product begins printing a nozzle check pattern.
Note: It can take a few seconds for the nozzle check to start printing. If the nozzle check does not
start printing after a few seconds, make sure there is paper loaded in the printer.
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