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If there are gaps or the pattern is faint, clean the print head. If almost the entire pattern is missing,
see the link below for instructions on performing a Power Cleaning.
Parent topic: Print Head Nozzle Check
Related concepts
Power Cleaning
Related tasks
Cleaning the Print Head Using the Product Buttons
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the paper cassette.
2. Do one of the following:
• Windows: Access the Windows Desktop and right-click the icon for your product in the right
side of the Windows taskbar, or click the up arrow and right-click .
• Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Nozzle Check.
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