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• If almost the entire pattern is missing, click Finish and perform a Power Cleaning.
If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait
at least six hours. Then try cleaning the print head again. If quality still does not improve, run a Power
Cleaning. If there is still no improvement, contact Epson support.
Parent topic: Print Head Cleaning
Related concepts
Power Cleaning
Related tasks
Checking the Nozzles Using a Computer Utility
Refilling the Ink Tank
Power Cleaning
If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print head
several times, you can run a Power Cleaning.
If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12
hours before running another Power Cleaning.
Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make
sure the ink tank is at least one-third full before running a Power Cleaning, or it may damage the product.
Power Cleaning Using a Computer Utility
Parent topic: Print Head Maintenance
Related concepts
Print Head Cleaning
Power Cleaning Using a Computer Utility
You can run a Power Cleaning using a utility on your Windows or Mac computer.
Note: After running a Power Cleaning, you must turn off the product and wait at least 12 hours before
running another Power Cleaning.
1. Make sure no product lights are indicating errors.
2. Load a few sheets of plain paper in the paper cassette.
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