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– 15
The warranty terms published by our com-
petent sales company are applicable in
each country. We will repair potential fail-
ures of the appliance within the warranty
period free of charge, provided that such
failure is caused by faulty material or de-
fects in fabrication.
– Only use accessories and spare parts
which have been approved by the man-
ufacturer. The exclusive use of original
accessories and original spare parts
ensures that the appliance can be oper-
ated safely and trouble free.
– For additional information about spare
parts, please go to the Service section
at www.kaercher.com.
If malfunction can not be fixed, the de-
vice must be checked by customer ser-
vice.
Warranty Accessories and Spare Parts
Troubleshooting
Failure Cause Remedy
Motor does not run Battery inserted incorrectly Insert the battery into the intake
until it locks.
Battery empty Charge battery
Battery overheated Let the battery cool off.
Battery defective Replace battery.
Motor overheated Allow motor to cool down
Chain brake locked Release chain brake
Saw chain jammed in the work-
piece
Free the chain saw from the work-
piece.
Motor is running,
chain is at a stand-
still
Chain jumped off the chain wheel Place the chain onto the chain
wheel and tension it properly.
Chain brake does
not work
Chain brake mechanism soiled Clean mechanism and lock / re-
lease the chain brake several
times.
Chain brake defective Contact customer service.
Saw chain and
guide bar become
hot during sawing.
Formation of
smoke.
Saw chain tension too high Correct the saw chain tension.
No saw chain lubrication
Saw chain oil tank empty
Check the saw chain lubrication,
refill saw chain oil if necessary
Guide bar soiled with chips Clean the guide bar from soiling.
35EN
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