C11CJ05201 User Manual

Loading ...

343

Cannot View or Print from a USB Device

If you cannot view or print photos or documents from a USB device connected to your product, try these

solutions:

• Make sure memory devices are enabled on the product.

• Make sure your device is compatible with the product.

• Make sure the files on your device are in the correct format.

• If you see an X on the photo selection screen, the image file format is not supported.

Parent topic: Solving USB Device Problems

Related references

External USB Device Specifications

USB Device Photo File Specifications

Related tasks

Setting Up File Sharing for File Transfers from Your Computer

Related topics

Viewing and Printing from the LCD Screen

Cannot Save Files on a USB Device

If you cannot save files on a USB device connected to your product, try these solutions:

• To save faxes on a USB device, create a folder in the Fax Output settings on the product control

panel.

• Make sure the device is not write-protected.

• Make sure the device has enough available space.

• Make sure memory devices are enabled on your product.

• Make sure the device is compatible with the product.