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5. Keep the cassette flat as you gently insert it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Paper Jam Problems in the Rear Cover
If paper has jammed in the rear cover, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
2. Squeeze the tabs and open the rear cover.
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