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Warranty and Service
Getting Help
Before you request service:
Review Troubleshooting (
pg. 90), and familiarize yourself with the warranty terms and
conditions of your product. If your issue remains unresolved, direct your warranty and
non-warranty questions to Dacor Customer Assurance:
Phone: (800) 793-0093 x2813 (US, Canada)
Hours of Operation: Mon – Fri, 5:00 am – 5:00 pm Pacific Time
Website: www.dacor.com/customer-care/contact-us
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR RANGETOPS
WITHIN THE 50 STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA*:
FULL 2-YEAR WARRANTY
This warranty applies only to the Dacor Modernist appliance sold to the original
purchaser, from the date of the original retail purchase, or the closing date for new
construction, whichever period is longer. The warranty is valid on Modernist products
purchased new from a Dacor Authorized Dealer or other Dacor-authorized seller.
If, within 2 years of the original purchase date, your Dacor Modernist appliance
malfunctions due to material or manufacturing defect, Dacor will restore the appliance
to its proper function at no cost to you.
All cosmetic damage (scratches on stainless steel, paint/porcelain blemishes, etc.) to the
product or included accessories must be reported to Dacor within 60 days of the original
purchase date to qualify for warranty coverage.
*Warranty is null and void if non-ETL- or non-CUL-approved appliance is transported from the USA.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service company during regular business
hours. Please note service providers are independent entities and are not agents of
Dacor. Dealer display and model home display products with a production date greater
than 5 years, products sold “As Is,” and products installed for non-residential use, which
include but are not limited to religious organizations, fire stations, bed & breakfast, and
spas carry a one year parts warranty only. All delivery, installation, labor costs, and
other service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, defaced, or missing serial
numbers and tags. The owner must provide proof of purchase or closing statement for
new construction upon request. All Dacor products must be accessible for service.
English
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