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Troubleshooting
If the oven malfunctions or has performance issues, review the tables in this section. If
you cannot resolve the issue yourself, call Dacor Customer Assurance, (800) 793-0093.
Control display
Problem Possible cause Solution
The display goes blank.
Blown fuse or tripped circuit breaker.
Replace the fuse or reset the circuit breaker.
Touch-controls do not
respond to touch.
• Touch model: Moisture on control panel
• Lock function set
• Remove the moisture; try again.
•
Release lock function.
For the microwave oven
Symptom Cause Action
General
Touch-controls do not
respond to touch.
Touch models: Moisture on control panel.
Wipe moisture from exterior.
Child lock activated. Deactivate Child lock.
The oven does not work.
Power not supplied.
Verify there is power and oven is plugged in;
check for blown fuse /tripped circuit breaker.
Door is open. Close door, and retry.
Door-open safety mechanisms covered in
foreign matter.
Remove foreign matter, and retry.
Oven stops during operation
User opened door to turn food.
Turn food; tap Start to resume operation.
Power turns off during
operation.
Oven has been on for extended period.
After cooking for an extended period, let oven
cool.
Cooling fan not working. Listen for sound of cooling fan.
No food in oven.
Put food in the oven.
Insufficient ventilation space for oven.
For intake/exhaust vents on front/rear of
oven, keep gaps specified in installation
instructions.
Several power plugs used in same outlet. Designate one socket for oven.
90
English
Popping sound during
operation; oven not working.
Cooking sealed food or using a container
with a lid may cause popping sounds.
Remove lids so containers do not burst.
Oven exterior to
o hot during
operation.
Insufficient ventilation space for oven.
For intake/exhaust vents on front/rear of
oven, keep gaps specified in installation
instructions.
Door not opening properly. Food residue stuck between door and oven
chassis.
Clean area, then open door.
Heating (incl. Warm
function) does not work.
Oven may not work, too much food being
cooked, or improper cookware used.
Put 1 C water in microwave-safe bowl; run
oven 1 min. to verify that water heats; use
less food; restart function. Use flat-bottom
container.
Thaw function not working.
Too much food being thawed.
Reduce amount of food, and retry function.
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