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92 English
Troubleshooting
Troubleshooting
Problem Possible cause Action
Oven will not self-
clean.
The oven door lock is
turned on.
The display will show the Lock icon.
Hold the oven door open and press the
START/SET button for 3 seconds. The
oven will beep and the Lock icon will
turn off.
The Smart Divider is
installed in the oven.
Self-clean will not operate with the
Smart Divider installed. Remove it
from the oven.
The oven is too hot. Let the oven cool down, and then reset
the controls. The self-clean cycle will
not lock the oven door if the oven
temperature is too hot. The door must
lock before the self-clean cycle can
start.
The self-cleaning oven
controls are not properly
set.
Reset the self-cleaning oven controls.
(See page 79.)
A surface burner is on. Turn off the surface burner. Self-clean
will not operate if a surface burner is
on.
Crackling or
popping sound.
This is normal. This is the sound of the metal heating
and cooling during any cooking or
cleaning function.
Excessive smoking
during a self-
cleaning cycle.
This is the rst time the
oven has been cleaned.
This is normal. The oven will always
smoke more the rst time it is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press the OFF/CLEAR
button. Open the windows to clear the
smoke from the room. After the oven
has cooled and unlocked, wipe up
excessive soil, and then reset the oven
for self-cleaning.
NY58J9850WS_DG68-00692A-00_EN.indd 92 2015-07-07 11:45:25
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