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Problem Possible Causes What To Do
Leaking water around Foam in the fill cup from • If the fill tube was installed by sliding it through the back
the fill cup installing the fill tube. of the refrigerator, it may have picked up pieces of foam as
it was pushed through. This foam can interfere with the
water flow in the fill cup. Check the fill cup to make sure
there are no foam pieces.
Fill tube not correctly seated • Check that the fill tube is
in fill cup. correctly inserted in the
fill cup opening. See
Mount the icemaker.
Leaking water House supply not properly • Check that the house supply is firmly attached to the water
behind refrigerator connected to the water valve. valve. See Water line installation instructions.
Water line not connected to the • Check that the plastic
water tube inlet. water line running from
the valve to the water
tube inlet is firmly
attached with the hose
clamp. See Connect the
water line.
Slow ice/freezer not Door left open. • Check to see if package is holding door open.
cold enough
Temperature control not • See About the Temperature Control.
set cold enough.
Ice cubes too small/ Water shutoff valve connecting • We recommend drilling a 1/4″ hole
slow ice refrigerator to house water line in the water pipe to connect the water
may be clogged. shutoff valve. Failure to drill a 1/4″ hole
may result in reduced ice production or
smaller cubes. See Installing the water line.
Water line is kinked. • Check that the plastic
water line running from
the valve to the water tube
inlet is not kinked. See
Mount the icemaker. A kink
in the line will restrict water
flow to the icemaker.
Frequent “buzzing” sound
Normal operation. • During normal opeation, the water valve will “buzz”
when the icemaker fills with water.
Before you call for service…
Troubleshooting Tips
4
Fill Tube
Fill Tube
Fill Cup
Water Tube Inlet
Hose Clamp
Water Line
Drill 1/4″
Hole in
Water Pipe
Adhesive-backed Fasteners
for Water Tube
(Appearance may vary)
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