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The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2 in
the ignition lock.
R
cannot release the electric parking brake.
R
cannot shift the transmission to position i.
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a
system malfunction:
R
the electric parking brake may not be
applied in certain circumstances, or
R
it may no longer be possible to shift the
transmission to position j
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before the vehicle is towed (Y page 199). You
could otherwise be locked out when pushing
or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear
and at the front, under covers :.
X
Remove the towing eye from the stowage
space.
The towing eye is located with the vehicle
tool kit under the cargo compartment floor
(Y page 287).
Vehicles with the TIREFIT kit: the towing eye
is beneath the tire inflation compressor
(Y page 287).
X
Press the mark on cover : inwards in the
direction of the arrow.
X
Take cover : off the opening.
X
Screw in the towing eye clockwise to the
stop.
Removing the towing eye
X
Unscrew and remove the towing eye.
X
Attach cover : to the bumper and press
until it engages.
X
Place the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (Y page 287).
X
Vehicles with the TIREFIT kit: put back the
tire inflation compressor (Y page 287).
Towing the vehicle with the front
axle raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(Y page 298).
Only vehicles without 4MATIC can be
towed with the front axle raised.
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed
away with both axles on the ground or be loa-
ded up and transported.
!
The ignition must be switched off if the
vehicle is being towed with the front axle
raised. Otherwise, ESP
®
may intervene and
damage the brake system.
X
On vehicles with KEYLESS-GO or the
KEYLESS-GO start function: you must use
the SmartKey instead of the Start/Stop but-
ton (Y page 126).
X
Make sure that the vehicle is stationary.
X
Turn the SmartKey to position 2 in the igni-
tion lock.
Towing and tow-starting
299
Roadside Assistance
Z
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