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operational. To register, press the ï MB
Info call button. If any of the steps mentioned
are not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R
Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
i
You cannot end an automatically triggered
emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call ConnectedCall Connected message appears in the mul-
tifunction display.
All important information on the emergency is
transmitted, for example:
R
Current location of the vehicle (as deter-
mined by the GPS system)
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Vehicle identification number
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Information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically
established between the Customer Assistance
Center and the vehicle occupants.
R
If the vehicle occupants are responsive, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R
If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle
If no voice connection can be established to
the Mercedes-Benz Customer Assistance Cen-
ter, the system has been unable to initiate an
emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover : briefly to open.
X
Press SOS button ; briefly.
The indicator lamp in SOS button ; flashes
until the emergency call is concluded.
X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X
After the emergency call, close cover :.
i
If the mobile phone network is unavailable,
Mercedes me connect is not able to make
an emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you do not know if Mercedes me connect
has successfully made the emergency call.
In this case, always summon assistance by
other means.
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Features
Stowage and features
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