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Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R
the engine is not running
R
the brake system or the power steering is
malfunctioning
R
there is a malfunction in the power supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of
an accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged.
There is a risk of an accident.
Always switch off the ignition when towing
the vehicle with a tow cable or a tow bar.
G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissi-
ble gross weight of your vehicle, the:
R
the towing eye could detach itself
R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehi-
cle, its weight should not be greater than
the permissible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle
identification plate (Y page 333).
!
When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R
when towing the vehicle
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in the car wash
!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!
Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!
Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
!
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
!
The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be
raised or the entire vehicle raised and trans-
ported.
!
Do not tow with sling-type equipment. This
could damage the vehicle.
!
When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may
otherwise shift to position j when you
open the driver's or front-passenger door,
which could damage the transmission.
!
Vehicles with automatic transmission must
not be started by tow-starting. This could
otherwise damage the transmission.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the fol-
lowing options:
R
Transporting the vehicle.
As a rule, you should have the vehicle trans-
ported.
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Towing the vehicle with a tow rope or tow
bar.
Only tow the vehicle in exceptional cases.
298
Towing and tow-starting
Roadside Assistance
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