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Operating Procedures
10
If an error has occurred, check for the following causes:
If a system error has occurred:
The printer may be damaged. Contact your Brother dealer or
Brother Customer Support.
Error description Remedy
No paper cassette has been
loaded.
The paper cassette has been
loaded facing in the wrong
direction.
There is no more paper.
Correctly load a paper cassette
containing paper
(
see page 17).
A paper misfeed occurred.
Remove the paper cassette
once, or tu rn off and on the
printer to clear the error.
Remove the misfed paper
(
see
page 22).
If you do not remove the misfed
paper after turning off and on
the printer, the error persists.
Clean the paper feed roller and
remove paper powder
(
see page 25
).
A transmission error occurred.
Check the transmission status
(
see
page 14).
Wait for a few seconds. If the
printer has recovered from the
error, resend the data to resume
printing.
If the printer does not recover
during a Bluetooth connection,
re-establish the connection.
An overheat error occurred.
The inside of the printer has
started to overheat. Wait until it
cools down.
If an overheat error has occurred
during the printing process, the
paper being printed is fed and
discharged.
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