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46
Troubleshooting
Review this section for solutions to various operational/maintenance issues, which may help you avoid a ser
Cooktop
Issue Possible Cause Solution
Display is blank
Bad fuse/tripped circuit breaker.
Replace fuse/reset circuit breaker.
Controls unre-
sponsive
Moisture/residue on panel.
Wipe away moisture/residue.
Control lockout active.
Disable control lockout (Pg. 27).
Oven-Control Display
Issue Possible Cause Solution
Nothing works
Range not connected to power source
Have licensed electrician connect cooktop to home power supply.
Power supply is off Check for tripped breaker/blown fuse.
Power failure Call power company.
Cooktop interior overheating
Inexplicable
malfunction
Spills or items on/near controls Clean/dry the area, reset control(s); keep controls clean/clear.
Power surge has shut off cooktop
Do not put empty cookware on cooktop or let pans boil dry.
Cook zone cycles
rapidly on/off
Cookware off center Reposition cookware.
Cookware bottom not flat
Cookware too small for cook zone
Cookware/cooktop
vibrates/buzzes
Cooktop/cookware is wet/greasy Before use, ensure cooktop/cookware is clean/dry.
No Pan Detected
designator
flashes
• Cook zone empty
•
• Cookware bottom not flat
Cookware off center Center cookware on cook zone (see Pg. 15).
Cookware too small for cook zone Move cookware to smaller cook zone.
Food does not
heat or heats too
slowly
• Cookware on wrong cook zone
•
• Cookware bottom not flat
Cookware off center Center cookware on cook zone (see Pg. 15).
Cookware too small for cook zone Move cookware to smaller cook zone.
Voltage weak Have licensed electrician check voltage supply.
E2 error code
appears
Cook zone element overheated
Turn off cook zone, let element cool; remove unneeded items from cooktop,
clear the chassis vents; if element still does not work properly, call for service.
Spills or items on/near controls Clean up spills; move items away from controls.
Reset cooktop Turn off cooktop for 10 sec's, restore power; if error persists, call for service.
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