User Manual - Page 82

For 2020 BMW 7 Series.

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remote control must be deleted. A new remote
control can then be assigned to the driver profile.
Malfunction
General information
A Check Control message, refer to page 152, is
displayed.
Remote control detection by the vehicle may
malfunction under the following circumstances:
The battery of the remote control is dis‐
charged. For replacing the battery, refer to
page 81.
Interference of the radio connection from
transmission towers or other equipment with
high transmitting power.
Shielding of the remote control due to metal
objects.
Do not transport the remote control together
with metal objects.
Interference of the radio connection from mo‐
bile phones or other electronic devices in di‐
rect proximity to the remote control.
Do not transport the remote control together
with electronic devices.
Interference of radio transmission by a charg‐
ing process of mobile devices, for instance
charging of a mobile phone.
The remote control is in direct proximity of
the wireless charging tray.
Place the remote control down at a different
location.
In the case of interference, the vehicle can be
unlocked and locked from the outside with the
integrated key, refer to page 87.
Switching the drive-ready state on
via emergency detection of the
remote control
It is not possible to switch on the drive-ready
state if the remote control has not been de‐
tected.
Proceed as follows in this case:
1.
Hold the remote control with its back against
the marked area on the steering column. Pay
attention to the display in the instrument
cluster.
2. If the remote control is detected:
Switch on drive-ready state within 10 sec‐
onds.
If the remote control is not detected, slightly
change the position of the remote control and re‐
peat the procedure.
Frequently Asked Questions
What precautions can be taken to be able to
open a vehicle with an accidentally locked in re‐
mote control?
The options provided by the Remote Serv‐
ices of the BMW Connected app include the
ability to lock and unlock a vehicle.
This requires an active BMW Connected‐
Drive contract and the BMW Connected app
must be installed on a smartphone.
Unlocking the vehicle can be requested via
the BMW ConnectedDrive Call Center.
An active BMW ConnectedDrive contract is
required.
Seite 82
CONTROLS
Opening and closing
82
Online Edition for Part no. 01402720932 - II/19
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