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14 Trouble-shooting
14.1 What to do if …
This section lists faults that can be solved simply by following the instructions
given. If another fault is displayed or the fault cannot be remedied, please call
Customer Services.
Before calling Customer Services, please note down the error message
in full.
Fxx/Exxx see operating instructions
FNxxxxx xxxxxx.
… the appliance is not working
Possible cause Solution
▪ A household fuse or circuit
breaker has tripped.
▸ Change the fuse.
▸ Reset the circuit breaker.
▪ The fuse or circuit breaker
keeps blowing.
▸ Call Customer Services.
▪ An interruption in the
mains power supply.
▸ Check the power supply.
▪ Demo mode is switched
on.
It is only possible to switch off demo mode with
a safety code.
▸ Call Customer Services.
▪ The appliance is faulty.
▸ Call Customer Services.
… just the illumination is not working
Possible cause Solution
▪ The halogen light is defect-
ive.
▸ Call Customer Services.
... the cooking time seems unusually long
Possible cause Solution
▪ The appliance only has a
single-phase connection.
▸ Establish a two-phase connection.
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