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3232
TROUBLESHOOTING
Problem Solution
Do you have a guide for best placement of
speakers in a house?
Every house or apartment are different, and
will be hard to provide a guide that suits
all. What you can do, is to perform a WiFi
network scan on your mobile device, to
check how many Access points there are
nearby your house. Then make sure that
you select a Wi-Fi channel that are less busy
then others. Second thing, you can use our
HK Controller application to see how much
noise each speakers has in your house.
Simply go into settings and select “Send us
feedback” and see results. All above -65dB
are good signals.
I am using a Wi-Fi extender and having
problems with my speaker connection.
Make sure that your Wi-Fi extender supports
802.11n/ac 5GHz and only use that
frequency to extend your Wi-Fi coverage.
Only add speakers to a Wi-Fi extender if
needed, we recommend to have most
speakers to main Wi-Fi.
I am using an AUX-in device with my Adapt+
and connecting to an external receiver or
speaker via the Audio Out connector, and I
don’t hear any audio.
Because volume is not automatically in
sync over the Audio In and Audio Out
connectors, we recommend you set volume
to maximum on your AUX-in source device.
Use the volume control of the Adapt+ only.
If you need more help with setting up your system, please go to www.harmankardon.com/wireless
and watch our “how to’s” videos.
There is also a section with FAQ’s where you can find extra knowledge you might need.
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