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Symptom Solution
System fails to interpret the command correctly.
1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this
section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in
the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be car-
ried out to improve the recognition response for the speaker. For additional information, refer to “Voice
Adaptation (VA) mode” in this section.
The system consistently selects the wrong entry from
the phone book.
1. Ensure that the phone book entry name requested matches what was originally stored. This can be
confirmed by using the “List Names” command. For additional information, refer to “Phonebook” in this
section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems 4-95
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