MFC-L9570CDW User Manual

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Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Ghosting images

• Check the machine’s environment. Conditions such as

low humidity and low temperatures may cause this

print quality problem.

• Make sure the media type setting in the printer driver

matches the type of paper you are using.

• Make sure the two grey levers inside the back cover

are in the up position.

• Install a new drum unit.

See Related Information:Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Toner smears easily

• Make sure the two grey levers inside the back cover

are in the up position.

• Make sure the media type setting in the printer driver

matches the type of paper you are using.

• Choose Improve Toner Fixing mode in the printer

driver.

If this selection does not provide enough

improvement, change the printer driver setting in

Media Type to a thick setting. If you are printing an

envelope, choose Env. Thick in the media type

setting.

Curled or wavy image

• Choose Reduce Paper Curl mode in the printer

driver.

If the problem is not solved, choose Plain Paper in

the media type setting.

• If you are printing an envelope, chooseEnv. Thin in

the Media Type Setting of the printer driver.

• If you do not use the machine often, the paper may

have been in the paper tray too long. Turn over the

stack of paper in the paper tray. Also, fan the paper

stack and then rotate the paper 180° in the paper tray.

• Store the paper where it will not be exposed to high

temperatures and high humidity.

• Open the back cover (Face up output tray) to let the

printed paper exit onto the Face up output tray.

Envelope creases

• Make sure the envelope levers inside the back cover

are pulled down to the envelope position when you

print envelopes.

NOTE

When you have finished printing, open the back

cover and reset the two grey levers back to

their original position (1) by lifting them up until

they stop.

587

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Brother MFC-L9570CDW Business Color Laser All-in-One Printer

User Manual - Page 594