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Home > Troubleshooting > Paper Jams > Paper is Jammed Inside the Machine
Paper is Jammed Inside the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these
steps:
1. Press the front cover release button and pull open the front cover.
2. Hold the drum unit's green handle. Pull the drum unit out of the machine until it stops.
3. Turn the green lock lever (1) counterclockwise until it locks in the release position. Holding the green handles
of the drum unit, lift the front of the drum unit and remove it from the machine.
2
1
IMPORTANT
Hold the green handles of the drum unit when you carry it. DO NOT hold the sides of the drum unit.
4. Pull out the jammed paper slowly.
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