MFC-L9570CDW User Manual

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Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

White spots

• Make sure the media type setting in the printer driver

matches the type of paper you are using.

• Check the machine’s environment. Conditions such as

high humidity can cause hollow print.

• If the problem is not solved after printing a few pages,

the drum may have foreign material, such as glue

from a label, stuck on the drum surface. Clean the

drum unit.

See Related Information:Clean the Drum Unit.

• Install a new drum unit.

See Related Information:Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Blank page or some missing colours

• Identify the colour causing the problem and install a

new toner cartridge.

To identify the colour of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com to

see the FAQs & Troubleshooting page.

See Related Information:Replace the Toner Cartridge.

• Install a new drum unit.

See Related Information:Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Coloured spots at 94 mm

• If the problem is not solved after printing a few pages,

the drum may have foreign material, such as glue

from a label, stuck on the drum surface. Clean the

drum unit.

See Related Information:Clean the Drum Unit.

• Install a new drum unit.

See Related Information:Replace the Drum Unit.

Coloured spots at 29 mm

• Identify the colour causing the problem and install a

new toner cartridge.

To identify the colour of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com to

see the FAQs & Troubleshooting page.

See Related Information:Replace the Toner Cartridge.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Toner scatter or toner stain

• Check the machine’s environment. Conditions such as

high humidity and high temperatures may cause this

print quality problem.

• Identify the colour causing the problem and put in a

new toner cartridge.

To identify the colour of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com to

see the FAQs & Troubleshooting page.

See Related Information:Replace the Toner Cartridge.

• Install a new drum unit.See Related

Information:Replace the Drum Unit.

The colour of your printouts is not what you expected

• To improve the colour density, calibrate the colours

using the LCD.

• To adjust the print position of colours for sharper

edges, perform the colour registration using the LCD.

• Adjust the copy density and contrast if you are

copying.

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Brother MFC-L9570CDW Business Color Laser All-in-One Printer

User Manual - Page 592