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PROTECTION AGREEMENTS
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PROTECTION AGREEMENTS
Master Protection Agreement
Congratulations on making a smart purchase.
Your new Kenmore Elite
®
product is designed and manufactured for years of dependable operation.
But like all products, it may require preventive maintenance or repair from time to time.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:
þ
Parts and labor not just for repairing defects, but to help keep products operating properly under normal use. Our
coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real
protection.
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Expert service by experienced service technicians trusted in millions of homes every year.
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Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
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“No-lemon” guarantee - replacement of your covered product after three separate product failures occur within twelve
months and a fourth repair is required. Includes free delivery and installation, if necessary, of replacement product.
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Product replacement if your covered product can't be fixed.
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Annual Preventive Maintenance Check at your request - no extra charge.
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Fast help by phone - phone support from a service agent on all products to help troubleshoot problems.
Think of us as a “talking owner’s manual.”
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Power surge protection against electrical damage due to power fluctuations.
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$300 Food Loss Protection for any food spoilage that is the result of mechanical failure of any covered refrigerator or
freezer.
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Service Promise: $50 if first attempt repair of your covered product can't be accomplished and product is not usable while
awaiting further repair service.
þ
25% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service.
You can call anytime, day or night.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide
a full refund or a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A.
call: 1-800-827-6655.
* Coverage in Canada varies on some items.
For full details, call Sears Canada: 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A.
call 1-844-553-6667, and in Canada call 1-800-469-4663.
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