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FAQS
36
FAQs
What types of cookware are recommended for
use with my cooktop?
• The pans must have a flat bottom and straight sides.
• Only use heavy-gauge pans.
• The pan size must match the amount of food to be
prepared and the size of the surface element.
• Use tight fitting lids.
• Only use flat-bottom woks.
Why does “HS” appear on the cooktop display?
HS (Hot Surface) will appear in the display once the element
is turned off or during the self clean cycle. The HS indicator
will stay on until the surface has cooled to approximately
150°F (66°C) or when the self clean cycle ends.
Why do the heating elements appear to be
turning ON and OFF during use of the cooktop
or oven?
Depending on your cooktop element setting or the
temperature selected in your oven it is a NORMAL operation
of the cooking elements to cycle on and off. This is NORMAL
operation.
My new oven doesn’t cook like my old one. Is
there something wrong with the temperature
settings?
No, Your oven has been factory tested and calibrated. For
the first few uses, follow your recipe times and temperatures
carefully. If you still think your new oven is too hot or too
cold, you can adjust the oven temperature yourself to meet
your specific cooking needs. Refer to the “Oven Temperature
Adjustment” section in this manual for easy instructions on
how to adjust your thermostat.
Is it normal to hear a clicking noise coming from
the back of my oven when I am using it?
Your new range is designed to maintain a tighter control over
your oven’s temperature. You may hear your oven’s heating
elements “click” on and off more frequently on your new
oven. This is a NORMAL operation.
Why is the time flashing?
This means that the product has just been plugged in, or that
it has experienced a power interruption. To clear the flashing
time, press any button and reset the clock if needed.
During convection cooking the fan stops when I
open the door. Is that normal?
Yes, this is normal. When the door is opened, the convection
fan will stop until the door is closed.
Can I use aluminum foil to catch drippings in my
oven cavity?
No. If aluminum foil is placed on the bottom of the oven
cavity, it will burn and you will not be able to remove it. The
heater for the oven is below the oven cavity and provides
direct heat to the bottom of the cavity. If you already have
burnt foil on the bottom, do not worry, as it will not hinder
the performance.
Can I use aluminum foil on the racks?
It is not recommended to place aluminum foil inside the oven
cavity. Using foil on the racks will restrict airflow which could
lead to poor cooking results.
Can I leave my racks in the oven when running a
Self Clean cycle?
No. Although it will not damage the racks, it will discolor
them and may make them hard to slide in and out during
use. Remove all items from the oven before starting a Self
Clean cycle.
What should I do if my racks are sticky and
have become hard to slide in and out?
Over time, the racks may become hard to slide in and out.
Apply a small amount of olive oil to the ends of the racks.
This will work as a lubricant for easier gliding.
What should I do for hard to remove stains on
my cooktop?
The cooktop should be cleaned after every use to prevent
permanent staining. When cooking foods with high sugar
content, such as tomato sauce, is it recommended to clean
the stain while the cooktop is still warm. Use an oven mitt
when cleaning to prevent burns. Refer to the CARE AND
CLEANING section of this owner's manual for further
instruction.
Should I broil with the door open or closed?
Your electric range is designed for open-door broiling. The
door has a broil stop position. The broil stop position is
about 10 degrees from the closed position.
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