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TROUBLESHOOTING
40
Problem Possible Causes / Solutions
Food does not broil
properly
•
recommended.
- See the Using the Oven section.
• In some areas the power voltage may be low.
- Preheat the broil element for 5-7 minutes
- See the Broiling Guide.
Oven temperature too
hot or too cold
• Oven sensor needs to be adjusted.
- See Oven Temperature Adjustment in the Features section.
Scratches or abrasions
on cooktop surface
• Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure the cooktop surface and bottoms of utensils are clean before usage. Small scratches do
• Cleaning materials not recommended for ceramic-glass cooktop have been used.
See Cleaning the Glass/Ceramic Cooktop in the Care and Cleaning section.
Metal marks • Scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop surface.
Use a ceramic-glass cooktop cleaning creme to remove the marks.
See Cleaning the Glass/Ceramic Cooktop in the Care and Cleaning section.
Brown streaks or specks • Boilovers are cooked onto surface. Use the blade scraper to remove soil.
See Cleaning the Glass/Ceramic Cooktop in the Care and Cleaning section.
Areas of discoloration on
cooktop.
• Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning creme.
Use cookware with clean, dry bottoms.
Oven will not self clean • The oven temperature is too high to set a self clean operation.
- Allow the range to cool and reset the controls.
• Oven controls improperly set.
- See the Self Clean section.
• A self clean cycle cannot be started if the oven lockout feature is active.
“Crackling” or “popping”
sound
• This is the sound of the metal heating and cooling during both the cooking and Self Clean
functions.
- This is normal.
Fan noise
- This is normal.
to slide
• Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks
with the paper towel.
Convection Fan stops • Convection fan stops during a convection bake cycle.
- This is normal and is done to allow for more even heating during the cycle.
This is not a failure of the range and should be considered normal operation.
Displayed Time is
• This is normal. This means that the product has just been plugged in, or that it has experienced
a power interruption. Press the Clock key and reset the time, or press any key to stop the
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