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23
Problem May Be Caused By What to Do
Empty bottle message/
red light on solid in bottle
position.
Wine bottle empty. Replace the wine bottle. See page 11.
Pickup tube not installed. Remove bottle and dispensing head.
Remove dispensing head from bottle
and check to make sure pickup tube is
attached.
Dispensing head is loose. Check to make sure head is tight on bottle.
See page 9.
Gas regulator knob in OFF posi-
tion.
Turn gas regulator knob in ON direction
until it stops.
Gas pressure too low for system
to function.
Replace gas cylinder.
Spout cover/door open. Check that the spout cover and door are
fully closed.
Beverage other than wine being
dispensed.
For beverages other than wine (including
water), set Pour Detect to Off. See page
14.
Dispensing head contacts are
wet or dirty.
Wipe the stainless steel head contacts with
clean warm water and dry with a clean
cloth. Reinstall head and retry.
Appliance contact pins are wet or
dirty.
Carefully clean the contact pins located
in the rear of the bottle bay. Use the soft
rubber eraser on top of a pencil. Carefully
push on the pins. They should be springy.
If they are “sticky” they may need to be
carefully cleaned using a “contact cleaner”
and aerosol spray, that can be purchased
at most hardware stores.
Dispensing head is loose. Check to make sure head is tight on bottle.
See page 9.
Dispensing head cap is on back-
wards.
Check to make sure cap is in the right ori-
entation. See page 19.
Multiple red lights on
solid.
Gas regulator knob in OFF posi-
tion.
Turn gas regulator knob in ON direction
until it stops.
Gas pressure too low for system
to function.
Replace gas cylinder.
Power switch is set to SERVICE
MODE.
Slide power switch to ON position. See
page 8.
Wine is too warm. Room temperature too high.
Operating temperature must be
50°F (10°C) Max 80°F (26.7°C).
Because of the system's energy efficient
design, cooling is limited to 25°F lower
than the temperature outside the unit. To
lower the temperature, move the unit to a
cooler location.
Cooling temperature set too low. See page 15 to set the system cooing
temperature.
Cooling fan setting set to OFF. Set the fan setting to ON or MAX. See
page 15.
Cooling fan set too low. To cool the bottle bay down faster, set the
fan setting to MAX. See page 15.
continued...
Before You Call for Service
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