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302 MULTIMEDIA
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile
ph
one is reachable:
Pick up the phone and manually dial the
emergency number for your area.
If the phone is not reachable and the Uconnect
Ph
one is operational, you may reach the
emergency number as follows:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Emergency” and the
Uconnect Phone will instruct the paired
mobile phone to call the emergency number.
This feature is supported in the US, Canada,
and Mexico.
NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli-
cable with the available mobile service and
ar
ea.
The Uconnect Phone slightly lowers your
chances of successfully making a phone call
to the mobile phone directly.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Roadside Assistance” or
say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
is
based on the country where the vehicle is
purchased (1-800-521-2779 for U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance”
coverage details in the Warranty Information
Booklet and on the 24-Hour Roadside Assis
-
tance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to
“
W
orking with Automated Systems.”
Working With Automated Systems
This method is used in instances where one
ge
nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
vo
ice mail system or an automated service, such
as a paging service or automated customer
service line. Some services require immediate
response selection. In some instances, that may
be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect
Ph
one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command
button and say the word
“Send” then the sequence you wish to enter.
Fo
r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
WARNING!
Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected
to the Uconnect Phone.
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