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[248] Troubleshooting Sound
Dolby Digital or DTS multi-channel sound is not
reproduced.
Check that the DVD, etc., you are playing is recorded in Dolby Digital or DTS format.
When connecting the DVD player, etc., to the digital input jacks of this receiver, make sure
the digital audio output setting of the connected device is available.
Set [Audio Out] to [AMP] in the [HDMI Settings] menu.
You can only enjoy High Bitrate Audio (DTS-HD Master Audio and Dolby TrueHD) and
object-based audio formats (DTS:X and Dolby Atmos) with an HDMI connection.
.
[249] Troubleshooting
Sound
The surround effect cannot be obtained.
Be sure to select the optimal sound field for the content. For details on the sound fields, see
“Selectable sound fields and their effects
.”
[Dolby Surround] and [Neural:X] do not work when the speaker pattern is set to [2.0] or [2.1].
[250] Troubleshooting
Sound
A test tone is not output from the speakers.
The speaker cables may not be connected securely. Check that they are connected
securely and cannot be disconnected by pulling on them slightly.
The speaker cables may have short-circuited.
[251] Troubleshooting
Sound
A test tone is output from a different speaker than the
speaker displayed on the TV screen.
The speaker pattern setting is incorrect. Make sure that the speaker connections and the
speaker pattern match correctly.
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