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output from the center channel when [DSD Native] is set to [On] and a DSD multi-channel
source is played back.
If you set the speaker pattern to a setting that does not have surround speakers, no sound is
output from the surround channels when [DSD Native] is set to [On] and a DSD multi-
channel source is played back.
If you set the sound field to [2ch Stereo], no sound is output from the center channel and
surround channels when [DSD Native] is set to [On] and a DSD multi-channel source is
played back.
DSD signals from [USB] or [Home Network] cannot be output to the Zone 2 speakers if you
set [DSD Native] to [On] in the [Audio Settings] menu.
[244] Troubleshooting
Sound
There is severe humming or noise.
Check that the speakers and device are connected securely.
Make sure that the connecting cables are not near a transformer or motor.
Move your audio device away from the TV.
If the plugs and jacks are dirty, wipe them with a cloth slightly moistened with alcohol.
[245] Troubleshooting
Sound
No sound or only a very low level of sound is heard
from specific speakers.
Connect a pair of headphones to the PHONES jack to verify that sound is output from the
headphones. If only one channel is output from the headphones, the device may not be
connected to the receiver correctly. Check that all of the cables are fully inserted into the
jacks on both the receiver and the device.
If both channels are output from the headphones, the front speaker may not be connected to
the receiver correctly. Check the connection of the front speaker that is not outputting any
sound.
Make sure you have connected to both the L and R jacks of an analog device, as analog
devices require both L and R jack connections. Use an audio cable (not supplied).
Adjust the speaker level.
Check that the speaker settings are appropriate for the setup using [Auto Calibration] or
[Speaker Pattern] in the [Speaker Settings] menu. Then check that sound is output from
each speaker correctly using [Test Tone] in the [Speaker Settings] menu.
Check that the subwoofer is connected correctly and securely.
Make sure you have turned on your subwoofer.
Check the volume level of the subwoofer.
Depending on the selected sound field, sound may not be available from the subwoofer.
When you play content in the DTS format, sound may not be output from the height
speakers in the following cases:
[A.F.D.] is selected as the sound field setting.
The speaker pattern is set to [5.1.2 (TM)], [5.1.2 (FD)], or [5.1.2 (SRD)].
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