User Manual LiftMaster CSW24UL 24VDC HighTraffic Commercial Swing Gate Operator

LiftMaster CSW24UL 24VDC HighTraffic Commercial Swing Gate Operator - Use Manual - Use Guide PDF.
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User Manual

• User Manual - (English)
• LiftMaster CSW24UL Product Guide - French - (French)
• LiftMaster CSW24UL Product Guide - English - (English)
• LiftMaster CSW24UL Product Guide - Spanish - (Spanish)
• LiftMaster Solar Gate Reference Guide - (English)

Other Documents

• Solar_Credit_Letter_English - (English)
• Community Manager Gate Safety Brochure - (English)
• Solar Case Study -LM - (English)
• Commercial Industrial Product Brochure - (English)
• UPDATED Gate Safety Checklist - (English)
• LiftMaster CSW24UL Wiring Diagram - (English)
• LiftMaster CSW24UL Product Drawing - (English)
• LiftMaster CSW24UL Product Data Sheet - (English)

Installation Instruction

• LiftMaster CSW24UL Installation Manual - Spanish - (Spanish)
• LiftMaster CSW24UL Installation Manual-French - (French)
• LiftMaster Swing Gate Cover Removal Installation Instructions - (English)

Table of contents

• INTRODUCTION
• PROGRAMMING
• OPERATION
• ACCESSORY WIRING
• EXPANSION BOARD
• MAINTENANCE
• TROUBLESHOOTING

Owner's Guide Tools - Home Improvement

INTRODUCTION

Carton Inventory

NOT SHOWN: Documentation packet and hardware bag

PROGRAMMING

Remote Controls (Not Provided)

A total of 50 Security+ 2.0 ® remote controls or KPW250 keypads and 2 keyless entries (1 PIN for each keyless entry) can be programmed to the operator. When programming a third keyless entry to the operator, the first keyless entry will be erased to allow the third keyless entry to be programmed. When the operator’s memory is full it will exit the programming mode and the remote control will not be programmed. The memory will need to be erased before programming any additional remote controls.

NOTE: If installing an 86LM to extend the range of the remote controls DO NOT straighten the antenna.

There are 3 different options for programming the remote control depending on how you would like the remote control to function. Choose a programming option:

The operator will automatically exit learn mode (operator will beep and green XMITTER LED will go out) if programming is successful. To program additional Security+ 2.0 ® remote controls or remote control buttons, repeat the programming steps above.

Entering programming mode using external reset button or 3-button control station:

1. Make sure gate/door is closed.
2. Give the operator an OPEN command.
3. Within 30 seconds, when the gate/door is at the open limit press and release the RESET/STOP button twice to put the operator into programming mode. NOTE: The operator will time out of programming mode after 30 seconds.

NOTICE: This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and device.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

LiftMaster Internet Gateway (not provided)

To program the operator to the LiftMaster Internet Gateway:

Using the learn button on the opertaor's control board

1. Connect the ethernet cable to the LiftMaster Internet Gateway and the router.
2. Connect power to the LiftMaster Internet Gateway.
3. Create an online account by visiting www.myliftmaster.com.
4. Register the LiftMaster Internet Gateway.
5. Use an internet enabled computer or smartphone to add devices. The LiftMaster Internet Gateway will stay in learn mode for three minutes.
6. Press the Learn button twice on the primary operator (the operator will beep as it enters learn mode). The LiftMaster Internet Gateway will pair to the operator if it is within range and the operator will beep if programming is successful.

Using the reset button on the operator

1. Connect the ethernet cable to the LiftMaster Internet Gateway and the router.
2. Connect power to the LiftMaster Internet Gateway.
3. Create an online account by visiting www.myliftmaster.com.
4. Register the LiftMaster Internet Gateway.
5. Use an internet enabled computer or smartphone to add devices. The LiftMaster Internet Gateway will stay in learn mode for three minutes.
6. Ensure gate is closed.
7. Give the operator an OPEN command.
8. Within 30 seconds, when the gate is at the open limit press and release the reset button 3 times (on primary gate) to put primary operator into High Band Learn Mode (the operator will beep as it enters learn mode). The LiftMaster Internet Gateway will pair to the operator if it is within range and the operator will beep if programming is successful.

The status as shown by the LiftMaster Internet Gateway app will be either “open” or “closed”. The gate operator can then be controlled through the LiftMaster Internet Gateway app.

Erase All Codes

1. Press and release the LEARN button (operator will beep and green XMITTER LED will light).
2. Press and hold the LEARN button again until the green XMITTER LED flashes and then release the button (approximately 6 seconds). All remote control codes are now erased.

Erase Limits

1. To erase the limits, press and hold the SET OPEN and SET CLOSE buttons simultaneously (5 seconds) until both the SET OPEN and SET CLOSE LEDs blink rapidly and the operator beeps.
2. Release the buttons and the SET OPEN and SET CLOSE LEDs will blink slowly indicating the limits will need to be set.

Constant Pressure Override (CPO)

Constant Pressure Override is for use with KPW5 and KPW250 keypads (not provided). The KPW5/KPW250 wireless commercial keypads are security keypads and can only be programmed to ONE gate operator (see the KPW5/KPW250 manual for complete programming instructions).

The Constant Pressure Override feature is intended to temporarily override a fault in the entrapment protection system, in order to operate the gate until the external entrapment protection device is realigned or repaired. Use the feature only in line of sight of the gate when no obstructions to travel are present. External entrapment protection devices include LiftMaster monitored photoelectric sensors and LiftMaster monitored wired and wireless edge sensors. Be sure to repair or replace these devices promptly if they are not working properly.

To use Constant Pressure Override:

1. Enter a valid 4-digit PIN.
2. Press and hold # for 5 seconds to enter CPO. Continue to hold # to keep the operator in motion. A continuous tone will sound until limit is met and/or # is released.
3. The operator will stop when either the operator reaches a limit or the user releases #.

Gate Hold Open Feature

The gate hold open feature will disable the timer and keep the gate at the open limit. The gate hold open feature can be activated through the Reset Button as described on page 30 or through the KPW5 and KPW250 keypads (not provided).

To use the gate hold open feature:

1. Enter a valid 4-digit PIN when the gate is at the Open Limit and the timer is running
2. The Operator will chirp indicating the timer is canceled.

To restart the gate:

1. Re-enter the 4-digit PIN
2. Activate a Hard input or a programmed remote

To Remove and Erase Monitored Entrapment Protection Devices

1. Remove the entrapment protection device wires from the terminal block.
2. Press and release the SET OPEN and SET CLOSE buttons simultaneously. The SET OPEN and SET CLOSE LEDs will turn on (entering learn limit mode).
3. Press and release both SET OPEN and SET CLOSE buttons again to turn off the SET OPEN and SET CLOSE LEDs (exiting learn limit mode).

OPERATION

Gate operator setup examples

The following are example setups for the gate operator. Your specific site requirements may be different. Always setup the operator system to the site requirements, including all necessary entrapment protection devices.

RESIDENTIAL: One to four residential homes sharing a gated entrance/exit, allowing vehicle access trumps security concerns

COMMERCIAL/GENERAL ACCESS: A residential community (more than four homes) having one or more gated entrances/exits, allowing vehicle access trumps security concerns

COMMERCIAL: Business site where security (gate closed) is important

INDUSTRIAL: Large business site where security is required

Control Board Overview

1. SET OPEN Button: The SET OPEN button sets the OPEN limit. See Adjust Limits section.
2. SET CLOSE Button: The SET CLOSE button sets the CLOSE limit. See Adjust Limits section.
3. MOVE GATE Buttons: The MOVE GATE buttons will either open or close the gate when the operator is in Limit setting mode. See Adjust Limits section.
4. BATT FAIL:
   When AC power is OFF and battery voltage is critically low the gate will latch at a limit until AC power is restored or batteries voltage increases.
   Option select switch set to OPEN forces gate to automatically open and then latch at the OPEN limit until AC power is restored or battery voltage increases.
   
   See other models: RSL12UL WS6 8160W HDSL24UL LA400UL
   Option select switch set to CLOSE forces gate to latch at CLOSE limit if at CLOSE limit or on next CLOSE command until AC power restored or battery voltage increases.
   Constant pressure on a hard command input overrides to open or close the gate.
   Critically low battery is less than 23 V
5. BIPART DELAY Switch: The LOCK/BIPART DELAY switch is used only for dual gates. See Bipart Delay section.
6. LEARN Button: The LEARN button is for programming remote controls and the network.
7. TIMER-TO-CLOSE dial: The TIMER-TO-CLOSE (TTC) dial can be set to automatically close the gate after a specified time period. The TTC is factory set to OFF. If the TTC is set to the OFF position, then the gate will remain open until the operator receives another command from a control. Rotate the TIMER-TO-CLOSE dial to the desired setting. The range is 0 to 180 seconds, 0 seconds is OFF. NOTE: Any radio command, single button control, or CLOSE command on the control board prior to the TTC expiring will close the gate. The TTC is reset by any signals from the open controls, loops, close edges, and close photoelectric sensors (IR’s).
8. REVERSAL FORCE dial: The REVERSAL FORCE dial fine tunes the force. See Force Adjustment section.
9. TEST BUTTONS: The TEST BUTTONS will operate the gate (OPEN, STOP and CLOSE).
10. STATUS LEDs: The STATUS LEDs indicate the status of the operator. See Status LED Chart in the Troubleshooting section.
11. DIAGNOSTICS Display: The diagnostics display will show the operator type, firmware version, and codes. The operator type will display as "SG" followed by a "24" which indicates the operator type as CSW24UL. The firmware version will show after the operator type, example "1.2".
12. BACKDRIVE Switch: Set to MANUAL will allow the gate to be manually pushed open or closed if there is a loss of AC and battery power. Set to SECURE makes the gate difficult to push open or closed if there is a loss of AC and battery power.

Manual Disconnect

Press the reset switch to RESET/DISCONNECT. Release the handle on the operator arm to allow the gate to be opened and closed manually. On a dual gate application the handle must be released on both operators. To resume normal function tighten the handle by pushing it down.

Reset Switch

The reset switch is located on the front of the operator and serves several functions.

Toggling the reset switch will stop a moving gate during a normal open/ close cycle, like a stop button. The operator does not need to be reset after doing this. The reset switch will disable the gate in the present position and will energize the solenoid lock for two minutes and disable the maglock for two minutes.

Operator Alarm

If a contact sensor detects an obstruction twice consecutively the alarm will sound (up to 5 minutes) and the operator will need to be reset. When the inherent force of the operator (RPM/current sensor) detects the following (twice consecutively) the alarm will sound (up to 5 minutes) and the operator will need to be reset.

A. The operator arm or gate is incorrectly installed.

B. The gate does not meet specifications.

C. Gate hinges are too tight or broken and the gate is not moving freely.

D. The gate is moving and a car pushes the gate.

E. A foreign object is on the gate frame while the gate is moving.

F. The gate hits the driveway or curb and gets stuck or bent in an awkward position.

Remove any obstructions. Press the reset button to shut off the alarm and reset the operator. After the operator is reset, normal functions will resume.

The operator alarm will beep 3 times with a command if the battery is low.

Remote control

Single Button Control (SBC) Functionality

Once the remote control has been programmed the operator will operate as follows:

When gate is in the closed position, activation of the remote control button will open the gate. During the open cycle another activation of the remote control will stop the gate and the next activation of the remote control will close the gate.

When the gate is in the open position, activation of the remote control button will close the gate. If the remote control is activated while the gate is closing, the gate will stop and the next activation will open the gate.

ACCESSORY WIRING

All control wiring used to connect external devices to Class 2 circuits of the operator must be (QPTZ) Power-Limited Circuit Cables, Type CL2, CL2P, CL2R, or CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings.

External control devices

Access control device wiring

Loop wiring

EXIT (2 Terminals)

This input is a soft open command (maintained switch does not override external safeties and does not reset alarm condition). Used for exit probe, telephone entry, external exit loop detector, or any device that would command the gate to open.

• Opens a closing gate and holds open an open gate, if maintained, pauses Timer-to-Close at OPEN limit.

SHADOW (2 Terminals)

This input is used for external shadow loop detector when loop is positioned under the swing of the gate.

• Holds open gate at open limit
• Only active when the gate is at the OPEN limit, disregarded at all other times
• Pauses Timer-to-Close at OPEN limit

INTERRUPT (2 Terminals)

This input is used for photoelectric sensors and external interrupt loop detector when loop is on the outside of the gate.

• Holds open gate at open limit
• Stops and reverses a closing gate to open limit
• Pauses Timer-to-Close at OPEN limit, activates quick close and antitailgate features when enabled on the expansion board

Locks

Maglock (2 Terminals, N.C. and COM)

Relay contact output, Normally - closed (N.C.) output for maglocks. Relay activates prior to motor activation and during motor run. Relay is off when motor is off.

Miscellaneous wiring

Three button control station (4 Terminals)

• OPEN and COM: Opens a closed gate. Hard open (maintained switch overrides external safeties and resets alarm condition). If maintained, pauses Timer-to-Close at OPEN limit. Opens a closing gate and holds open an open gate (within line-of-sight).
• CLOSE and COM: Closes an open gate. Hard close (maintained switch overrides external safeties and resets alarm condition within line-of-sight)
• STOP and COM: Stops a moving gate. Hard stop (maintained switch overrides Open and Close commands and resets alarm condition). If maintained, pauses Timer-to-Close at OPEN limit. Overrides Open and Close commands (within line-of-sight).

Fire department open input (2 Terminals)

Acts as hard open.

Maintained input overrides (ignores) external safeties (photoelectric sensor and edge), pauses Timer-to-Close momentary input logic as single button control and safeties remain active, re-enables Timer-to-Close.

Accessory power 24 VDC, MAX 500 mA (4 Terminals)

• SWITCHED: Switched ON with gate motion and at the open limit when Timer-to-Close is active. Turns off 5 seconds after motion.
• UNSWITCHED: 24 Vdc voltage out to power accessories, always ON.

EXPANSION BOARD

CAUTION: To AVOID damaging the circuit board, relays or accessories, DO NOT connect more than 42 Vdc (32 Vac) to the AUX relay contact terminal blocks.

Expansion board overview

1. QUICK CLOSE switch:
   OFF: No change to the gate's normal operation.
   ON: When CLOSE EYES/Interrupt loop is deactivated it causes an opening or a stopped gate to close (ignores the Timer-to-Close).
2. AC FAIL switch:
   OPEN: Loss of AC power will cause the gate to open approximately 15 seconds after AC power fail and remain OPEN until AC power is restored (enabling the Timer-to-Close).
   BATT: With loss of AC power, gate will remain in present position and operator is powered from batteries.
3. EXIT FAIL switch:
   When set to OPEN, if the EXIT plug-in loop detector (Model LOOPDETLM) detects a fault, then the gate will open and remain open until fault is cleared. When set to CLOSE, then plug-in EXIT loop detector faults are ignored (EXIT loop is faulted and inoperative).
4. ANTI-TAIL switch:
   OFF: When CLOSE EYES/Interrupt loop is activated it causes a closing gate to stop and reverse.
   ON: When CLOSE EYES/Interrupt loop is activated it causes a closing gate to pause. Once the vehicle is clear the gate will continue to close.
5. AUX RELAY switches:
   Set the AUX RELAY switches as needed to obtain the desired function as shown on the following page.
6. EYE/EDGE switches:
   Set the EYE/EDGE switches as needed to obtain the desired OPEN or CLOSE functionality.
7. 1, 2, and 3 LEDs:
   LEDs indicating the status of the EYE/EDGE inputs. Also used to check the firmware version of the expansion board:
   1. Locate the 1, 2, and 3 LEDs on the expansion board.
   2. Disconnect AC/DC power to the main control board for 15 seconds.
   3. Connect power. The 1, 2, and 3 LEDs will flash in sequence until the main control board firmware revision is displayed. When the green POWER LED glows solid the LED 1 will flash the version number, then stop, then the LED 2 will flash the revision number (for example: For version 5.1 when the green POWER LED is solid the LED 1 will flash 5 times, then stop, then the LED 2 will flash once).
8. MAIN BOARD input:
   Input Connection for the main board connector.
9. Input LEDs:
   LEDs indicating the status of the SBC, OPN, CLS, and STP inputs.
10. Loop detector inputs:
    Inputs for the Plug-In Loop Detectors (Model LOOPDETLM)
11. Wireless edge input:
    Input for the Wireless Edge Kit (Model LMWEKITU)

Auxiliary relay 1 and 2

Normally Open (N.O.) and Normally Closed (N.C.) relay contacts to control external devices, for connection of Class 2, low voltage (42 Vdc [34 Vac] max 5 Amps) power sources only. Function of relay contact activation determined by switch settings.

* Cycle count

First, note the current Aux Relay switch positions. To determine the actual cycles that the gate operator has run (in thousands), set all three Aux Relay switches to the ON setting for Aux Relay 1. The Expansion Board’s 1, 2, and 3 LEDs will blink out the cycle count, with 1 LED blinking 1000’s, 2 LED blinking 10,000’s, 3 LED blinking 100,000’s, and simultaneously all three LED’s blink 1,000,000’s (e.g. 1 LED blinks 3 times, 2 LED blinks 6 times, and 3 LED blinks once. Cycle count is 163,000.). Cycle count displayed is between 1,000 and 9,999,000 cycles. After servicing, set Aux Relay switches back to their appropriate positions. Cycle count cannot be reset or changed. If under 1,000 cycles the 1, 2, and 3 LEDs will turn on for 10 seconds, then turn off.

NOTE: The expansion board will flash the cycle count 3 times then all the LEDs will turn on solid for 10 seconds then turn off.

Auxiliary relay wiring example

Wiring accessories to the expansion board

Refer to the chart below and the corresponding image for a description of the expansion board inputs.

MAINTENANCE

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of SEVERE INJURY or DEATH:

• READ AND FOLLOW ALL INSTRUCTIONS.
• ANY maintenance to the operator or in the area near the operator MUST NOT be performed until disconnecting the electrical power (AC or solar and battery) and locking-out the power via the operator power switch. Upon completion of maintenance the area MUST be cleared and secured, at that time the unit may be returned to service. Disconnect power at the fuse box BEFORE proceeding. Operator MUST be properly grounded and connected in accordance with national and local electrical codes. NOTE: The operator should be on a separate fused line of adequate capacity.
• NEVER let children operate or play with gate controls. Keep the remote control away from children.
• ALWAYS keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.
• The entrance is for vehicles ONLY. Pedestrians MUST use separate entrance.
• Test the gate operator monthly. The gate MUST reverse on contact with an object or reverse when an object activates the noncontact sensors. After adjusting the force or the limit of travel, retest the gate operator. Failure to adjust and retest the gate operator properly can increase the risk of INJURY or DEATH.
• Use the manual disconnect release ONLY when the gate is NOT moving.
• KEEP GATES PROPERLY MAINTAINED. Read the owner’s manual. Have a qualified service person make repairs to gate hardware.
• ALL maintenance MUST be performed by a LiftMaster professional. Activate gate ONLY when it can be seen clearly, is properly adjusted and there are no obstructions to gate travel.
• To reduce the risk of FIRE or INJURY to persons use ONLY LiftMaster part 29-NP712 for replacement batteries.

CAUTION: ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.

Maintenance Chart

Disconnect all power (AC, solar, battery) to the operator before servicing. The operator's AC Power switch ONLY turns off AC power to the control board and DOES NOT turn off battery power. ALWAYS disconnect the batteries to service the operator.

NOTES:

• Severe or high cycle usage will require more frequent maintenance checks.
• It is suggested that while at the site voltage readings be taken at the operator. Using a digital voltmeter, verify that the incoming voltage to the operator is within ten percent of the operator’s rating.

Batteries

Batteries will degrade over time depending on temperature and usage. The operator alarm will beep 3 times with a command if the battery is low. Batteries do not perform well in extremely cold temperatures. For best performance, the batteries should be replaced every 3 years. Use only LiftMaster part 29-NP712 for replacement batteries. The batteries contain lead and need to be disposed of properly.

The operator comes with two 7AH batteries. Two 33AH batteries (A12330SGLPK), Solar Harness Kit (K94-37236) with additional battery tray (K10-36183) may be used in place of the 7AH batteries.

NOTE: If your application includes a heater, two 33AH batteries will not fit into the operator enclosure.

TROUBLESHOOTING

WARNING:

To protect against fire and electrocution:

• DISCONNECT power (AC or solar and battery) BEFORE installing or servicing operator.

For continued protection against fire:

• Replace ONLY with fuse of same type and rating.

Diagnostic Codes

NOTE: When cycling or disconnecting power (ac/dc) to the control board, it is recommended that you unplug the J15 plug.

To View the Codes

The codes will show on the diagnostic display.

The operator will show the code sequence number followed by the code number:

To Scroll Through the Saved Codes

The operator will only keep track of up to 20 codes, then will start saving over the oldest codes as new codes occur.

To Exit

Press and release the STOP button to exit. The display will also time out after two minutes of inactivity.

To Reset the Code History

1. Press and hold the STOP button for six seconds. The display will show "Er" then "CL" alternately for six seconds.
2. Release the STOP button. The code history has now been reset and the display will show "- -" until a new code occurs.
3. Press and release the STOP button to exit.

Diagnostic Codes Table

Some codes are saved in the code history and some are not. If a code is not saved it will briefly appear on the display as it occurs, then disappear.

LiftMaster System

Installed System

Informational

External Entrapment Protection

Inherent Entrapment Protection

Control Board LEDs

Troubleshooting Chart