LiftMaster CSW24UL 24VDC HighTraffic Commercial Swing Gate Operator

Single button as OPEN only

Program a single button on the remote control for open only. The Timer-to-Close can be set to close the gate.

1. Press and release the LEARN button (operator will beep and green XMITTER LED will light).
   NOTE: The operator will time out of programming mode after 30 seconds.
2. Press the OPEN button.
3. Press the remote control button that you would like to program.

Single button (SBC) as OPEN, CLOSE, and STOP

Program one remote control button as an open, close, and stop.

1. Press and release the LEARN button (operator will beep and green XMITTER LED will light).
   NOTE: The operator will time out of programming mode after 30 seconds.
2. Press the remote control button that you would like to program.

Three separate buttons as OPEN, CLOSE, and STOP

Program each remote control button as an open, close, and stop.

1. Press and release the LEARN button (operator will beep and green XMITTER LED will light).
   NOTE: The operator will time out of programming mode after 30seconds.
2. Press the OPEN, CLOSE, or STOP button, depending on the desired function.
3. Press the remote control button that you would like to program.

Quick Close switch setting

Normally set to OFF. Normal gate close (timer or control).

Normally set to OFF. Normal gate close (timer or control).

Normally set to OFF. Normal gate close (timer or control).

Set to ON, so that gate closes immediately after vehicle passes CLOSE EYES/Interrupt loop.

AC Fail Open switch setting

Normally set to BATT. Run on battery if AC power fails.

Normally set to BATT. For local jurisdiction requirement, set to OPEN so that the gate will open approximately 15 seconds after AC power fail.

Normally set to BATT. Run on battery if AC power fails.

Normally set to BATT. Run on battery if AC power fails.

Low Battery switch setting

Normally set to OPEN. If powered from battery and battery is low, gate automatically opens and stays open.

Normally set to OPEN. If powered from battery and battery is low, gate automatically opens and stays open.

Normally set to CLOSE. If powered from battery and battery is low, gate stays closed.

Normally set to CLOSE. If powered from battery and battery is low, gate stays closed.

Anti-Tail switch setting

Normally set to OFF. CLOSE EYES/Interrupt loop reverses a closing gate.

Normally set to OFF. CLOSE EYES/Interrupt loop reverses a closing gate.

Set to ON. In attempt to prevent vehicle tail-gating, CLOSE EYES/ Interrupt loop pauses a closing gate.

Set to ON. In attempt to prevent vehicle tail-gating, CLOSE EYES/ Interrupt loop pauses a closing gate.

Bipart Delay switch setting

For DUAL-GATE site, set to ON for gate that delays upon opening.

For DUAL-GATE site, set to ON for gate that delays upon opening.

For DUAL-GATE site, set to ON for gate that delays upon opening.

For DUAL-GATE site, set to ON for gate that delays upon opening.

Aux Relay Out – Open Limit Switch

Typically not required.

Use with SAMS (Sequence Access Management System).

1. Use with SAMS (Sequence Access Management System).
2. Connect “Gate Open” indicator (e.g.light).

1. Use with SAMS (Sequence Access Management System).
2. Connect “Gate Open” indicator (e.g.light).

Aux Relay Out – Close Limit Switch

Typically not required.

Typically not required.

Connect “Gate Close/Secure” indicator (e.g. light).

Connect “Gate Close/Secure” indicator (e.g. light).

Aux Relay Out – Gate Motion

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visualalert system).

Aux Relay Out – Pre-Motion Delay

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visual alert system).

Attach alert signal (audible or visualalert system).

Aux Relay Out – Power

Attach visual alert to know when system is charging batteries (i.e. not running on batteries).

Attach visual alert to know when system is charging batteries (i.e. not running on batteries).

Attach visual alert to know when system is charging batteries (i.e. not running on batteries).

Attach visual alert to know when system is charging batteries (i.e. not running on batteries).

Cycle Quantity Feedback

Use during servicing only to determine operator cycles.

Use during servicing only to determine operator cycles.

Use during servicing only to determine operator cycles.

Use during servicing only to determine operator cycles.

Fire Dept Open Input

Typically not required.

Connect emergency access system (Knox box switch, SOS system, etc.).

Typically not required.

Typically not required.

Heater Accessory (Model HTR)

The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation.

The heater keeps the gear \box and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation.

The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation.

The heater keeps the gearbox and batteries at a suitable temperature when the outside temperature is below -4°F. The thermostat MUST be set between 45°F and 60°F to ensure proper gate operation.

1

Wireless edge

Connection for wireless edge receiver

2

Entrapment Protection Device Inputs (4 terminals total), Open or Close Direction based on switch setting next to inputs

EYES ONLY Input: Open or Close Direction Photoelectric Sensors, Close: reverses fully, Open: reverses 4 seconds

EYES/EDGE Input(s): Open or Close Direction Photo electric Sensors, Infrared detector wired or Edge Sensor, reverses 4 seconds

3

Single Button Control, SBC (2 terminals)

Gate command sequence - Open, Stop, Close, Stop, ... Soft Open, Soft Close, Soft Stop (maintained switch does not over ride external safeties and does not reset alarm condition)

4

Open Input (& common) (3-Button Control Station, 4 terminals total)

Open command - opens a closed gate.

Soft open (maintained switch does not over ride external safeties and does not reset alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.

Opens a closing gate and holds open an open gate.

5

Close Input (& common) (3-Button Control Station, 4 terminals total)

Close command - closes an open gate.

Soft close (maintained switch does not over ride external safeties and does not reset alarm condition).

6

Stop Input (& common) (3-PB station, 4 terminals total)

Stop command - stops a moving gate.

Hard stop (maintained switch overrides Open and Close commands and resets alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.

Overrides an Open or Close command.

7

Exit Loop Input (2 terminals)

Loop wire connection for plug-in loop detector when loop is inside secured area near gate.

Open command - opens a closed gate.

Soft open (maintained switch does not override external safeties and does not reset alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.

Opens a closing gate and holds open an open gate.

8

Shadow Loop Input (2 terminals)

Loop wire connection for plug-in loop detector when loop is positioned under the gate.

• Holds open gateat open limit
• Disregarded during gate motion
• Pauses Timer-to-Close at Open Limit

9

Interrupt Loop Input (2 terminals)

Loop wire connection for plug-in loop detector when loop is along the side of the gate.

• Holds open gateat open limit
• Stops and reverses a closing gate
• Pauses Timer-to-Close at Open Limit

Main control board has experienced aninternal failure.

Disconnect all power, wait 15 seconds, then reconnect power (reboot). If issue continues, replace main control board.

NO

Absolute Position Encoder Error, not getting position information from encoder

Check APE assembly and wiring connections. Replace the APE assembly if necessary.

YES

Max-Run-Time Exceeded Error

Check for an obstruction, then reprogram the limits.

YES

Product ID Error

Was the control board just replaced? If so, erase limits, enter limit setup mode and set limits. If not, disconnect all power, wait 15 seconds, then reconnect power before changing product ID harness.

YES

Product ID Failure

Unplug product ID harness then plug back in. Disconnect all power, wait 15 seconds, then reconnect power before replacing product ID harness.

YES

Hard Stop Limit (Arm 1)

Limit may be set too tightly against a non-resilient hard stop (re-adjust limit). Operator may be at end of travel (re-adjust mounting).

NO

Battery over voltage

Too much voltage on the battery. Check harness. Make sure there is NOT a 24V battery on a 12V system.

YES

Battery over current

Possible short of the battery charge harness. Check harness. Make sure you do NOT have a 12V battery on a 24V system.

YES

No battery at boot up

Check battery connections and installation. Replace batteries if depleted to less than 20V on a 24V system or less than 10V on a 12V system. Make sure there is NOT a single 12V battery on a 24V system.

YES

Exit Loop Error

Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop Detector only) Check loop wiring throughout connection. May be a short in the loop, or an open connection in the loop.

YES

Shadow Loop Error

Interrupt Loop Error

Wireless edge battery low

Replace batteries in wireless edge.

YES

Run-Distance Error

The limits are less than the minimum requirement or longer than what was learned. Check limit positions and proper switch function. Run-distance can be re-learned by setting the handing again.

YES

Brown out occurred

AC/DC board supply dipped below allow able level. Review power supply and wiring. If rebooting, ensure enough time for discharge of power to force a fresh boot.

YES

Wireless Second Operator Communication Error

Check the second operator for power. If OFF, restore power and try to run the system. If powered, deactivate the wireless feature and then re-learn the second operator.

YES

Minimum number of monitored entrapment protection devices not installed.

Review monitored entrapment protection device connections. This swing gate operator will operate only after installation of a minimum of one external safety device in either the open or close direction.

NO

CLOSE EYE/INTERRUPT held more than 3 minutes

Check wired input on main control board; check for alignment or obstruction.

YES

CLOSE EDGE held more than 3 minutes

OPEN EYE/EDGE held more than 3minutes

CLOSE EYE/INTERRUPT held more than 3 minutes

Check wired input on expansion board; check for alignment or obstruction.

YES

CLOSE EYE/EDGE held more than 3minutes

OPEN EYE/EDGE held more than 3minutes

Wireless edge triggered more than 3minutes

Check wired input for wiring issue or obstruction.

YES

Wireless edge loss of monitoring

Check wireless edge inputs.

YES

Wireless edge triggered

IF an obstruction occurred, no action required. If an obstruction did NOT occur, check inputs and wiring.

NO

CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC

IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on main control board

NO

CLOSE EDGE triggered, causing reversal, NO preventing close, or canceling TTC

OPEN EYE/EDGE triggered, causing reversal or preventing opening

CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC

IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on expansion board.

NO

CLOSE EYE/EDGE triggered, causing reversal and preventing close or canceling TTC

OPEN EYE/EDGE triggered, causing reversal or preventing opening

Close input (EYE/EDGE) communication faultfrom other operator

Check inputs and communication method between operators, either wired bus or radio. Ensure operator is powered. May have to erase the wireless communication and reprogram the two operators.

YES

Open input (EYE/EDGE) communication fault from other operator

Close input (EYE/EDGE) communication fault (expansion board)

Check the connections between the main board and the expansion board.

YES

Open input (EYE/EDGE) communication fault (expansion board)

Non-monitored device detected on the wireless safety system

Non-monitored contact closure devices are not supported. Make sure connected devices are monitored. Check edges for proper orientation and resistive end cap connection.

YES

Force Reversal (Operator 1)

Check for obstruction. If no obstruction, check that the mechanical assembly is engaged and free to move. See section on Limit and Force Adjustment, and Obstruction Test.

YES

RPM / STALL Reversal (Operator 1)

Check for obstruction. If no obstruction, check the operator wiring and that the mechanical assembly is engaged and free to move. Replace APE assembly.

YES

99

Normal Operation

No action required

YES

INPUT POWER

OFF

OFF state

ON

AC charger or Solar power available

BATT CHARGING

OFF

Not charging

ON

Three stage battery charging

TIMER

OFF

The timer is disabled

ON

The timer is enabled

MEDIUM BLINK (1 blink per second)

The timer is running

FAST BLINK (2 blinks per second)

The timer is paused

FASTEST BLINK (8 blinks per second)

The timer is canceled

GATE MOVING

OFF

The gate is stopped

ON

The gate is opening or closing

MEDIUM BLINK (1 blink per second)

Operator is in E1 (single entrapment)

FASTEST BLINK (8 blinks per second)

The operator is in E2 (double entrapment)

BATT LOW

OFF

No battery error

ON

Battery low

MEDIUM BLINK (1 blink per second)

Battery critically low

ACC PWR OVLD

OFF

Accessory power is okay

ON

Accessory overload protector opened

Operator does not run and diagnostic display not on.

• No power to controlboard
• Open fuse
• If on battery power only, low or dead batteries
• Defective control board

• Check AC and battery power
• Check fuses
• Charge batteries by AC or solar power or replace batteries
• Replace defective control board

Control board powers up, but motor does not run.

• Reset switch is stuck
• Stop button active or jumper not in place for stop circuit
• If on battery power only, low or dead batteries
• Open or Close input active
• Entrapment Protection Device active
• Vehicle loop detector or probe active
• Defective control board

• Check reset switch
• Check Stop button is not “stuck on”, or verify that the stop button is a normally closed circuit, or put a jumper on the stop circuit.
• Charges batteries by AC or solar power or replace batteries
• Check all Open and Close inputs for a “stuck on” input
• Check all Entrapment Protection Device inputs for a “stuck on” sensor
• Check all vehicle detector inputs for a “stuck on” detector
• Replace defective control board

Gate moves, but can not set correct limits.

• Gate does not move to a limit position
• Gate is too difficult to move

• Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit.
  Repair gate as needed.
• Gate must move easily and freely through its entire range, limit to limit.
  Repair gate as needed.

Gate does not fully open or fully close when setting limits.

• Gate does not move to a limit position
• Gate is too difficult to move

• Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit. Repair gate as needed.
• Gate must move easily and freely through its entire range, limit to limit.
  Repair gate as needed.

Operator does not respond to a wired control/command (example: Open, Close, SBC, etc.)

• Check Open and Close command input LEDs
• Stop button is active
• Reset button is stuck
• If on battery power only, low or dead batteries
• Entrapment Protection Device active
• Vehicle loop detector or vehicle probe active

• Check all Open and Close inputs for a “stuck on” input
• Check Stop button is not “stuck on”
• Check Reset button
• Charges batteries by AC or solar power or replace batteries
• Check all Entrapment Protection Device inputs for a “stuck on” sensor
• Check all vehicle detector inputs for a “stuck on” detector

Operator does not respond to a wireless control or transmitter

• Check XMITTER LED when wireless control is active
• Stop button is active
• Reset button is stuck
• Poor radio reception

• Activate wireless control and check XMITTER LED is on. Re-learn wireless control/transmitter to control board. Replace wireless control as needed.
• Check Stop button is not “stuck on”
• Check Reset button
• Check if similar wired control operates correctly. Check if wireless controls works properly when within a few feet of operator. Check operator’s antenna and antenna wire. Check other wireless controls or devices.

Gate stops during travel and reverses immediately.

• Control (Open, Close) becoming active
• Vehicle loop detectoractive
• Low battery voltage

• Check all Open and Close inputs for an active input
• Check all vehicle detector inputs for an active detector
• Battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries

Gate opens, but will not close with transmitter or Timer-to-Close.

• Open control active
• Vehicle loop detector active
• Loss of AC power with AC FAIL set to OPEN
• Low battery with LOW BATT set to OPEN
• Fire Dept input active
• Timer-to-Close not set
• Close Entrapment Protection Device active

• Check all Open inputs for an active input
• Check all vehicle detector inputs for an active detector
• Check AC power and AC Fail option setting
• Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.
• Check Fire Dept input
• Check Timer-to-Close (TTC) setting
• Check all Entrapment Protection Device inputs for an active sensor

Gate closes, but will not open.

• Vehicle loop detector active
• Low battery with LOW BATT option set to CLOSE

• Check all vehicle detector inputs for an active detector
• Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.

Exit loop activation does not cause gate to open.

• Exit vehicle detector setup incorrectly
• Defective Exit loop detector
• Low battery with LOW BATT option set to CLOSE

• Review Exit loop detector settings. Adjust settings as needed.
• Replace defective Exit loop detector.
• Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries.

Interrupt loop does not cause gate to stop and reverse.

• Vehicle detector set up incorrectly
• Defective vehicle loop detector
• Anti-tail set to ON

• Review Interrupt loop detector settings. Adjust settings as needed.
• Replace defective Interrupt loop detector.
• Set anti-tail to OFF.

Shadow loop does not keep gate at open limit.

• Vehicle detector set up incorrectly
• Defective vehicle loop detector

• Review Shadow loop detector settings. Adjust settings as needed.
• Replace defective Shadow loop detector.

Obstruction in gate's path does not cause gate to stop and reverse.

• Force adjustment needed

• Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed.

Photo electric sensor does not stop or reverse gate.

• Incorrect photo electric sensor wiring
• Defective photo electric sensor

• a. Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes moving gate to stop,and may reverse direction.
• b. Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes moving gate tostop, and may reverse direction.

Edge Sensor does not stop or reverse gate.

• Incorrect edge sensor wiring
• Defective edge sensor

• Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop and reverse direction.
• Replace defective edge sensor. Retest that activating edge sensor causes moving gate to stop and reverse direction.

Alarm sounds for 5 minutes or alarm sounds with a command.

• Double entrapment occurred (two obstructions within a single activation)

• Check for cause of entrapment (obstruction) detection and correct. Press the reset button to shut off alarm and reset the operator.

Alarm beeps three times with a command.

• Low battery

• Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23.0 Vdc or higher. Charge batteries by AC or solar power or replace batteries

On dual-gate system, incorrect gate opens first or closes first.

• Incorrect Bipart switch setting

• Change setting of both operator’s Bipart switch settings. One operator should have Bipart switch ON (operator that opens second) and the other operator should have Bi part switch OFF (operator that opens first).

Alarm beeps when running.

• Expansion board setting
• Constant pressure to open or close is given

• Pre-warning is set to "ON"
• Constant pressure to open or closed is given

Expansion board function not controlling gate.

• Defective main board to expansion board wiring
• Incorrect input wiring to expansion board
• Defective expansion board or defective main board

• Check main board to expansion board wiring. If required, replace wire cable.
• Check wiring to all inputs on expansion board.
• Replace defective expansion board or defective main board

Maglock not working correctly.

• Maglock wired incorrectly

• Check that Maglock is wired to N.C. and COM terminals. Check that Maglock has power (do not power maglock from control board accessory power terminals). If shorting lock’s NO and COM wires does not activate Maglock, then replace Maglock or Maglock wiring (refer to Wiring Diagrams).

Solenoid lock not working correctly.

• Solenoid wired incorrectly

• Check that Solenoid is wired to N.O. and COM terminals. Check that Solenoid has power (do not power solenoid from control board accessory power terminals). If shorting lock’s NC and COM wires does not activate Solenoid, then replace Solenoid lock or Solenoid wiring (refer to Wiring Diagrams).

Switched (SW) Accessory power remaining on.

• In limit set up mode

• Learn the limits

Accessories connected to Switch (SW) Accessory power not working correctly, turning off, or resetting.

• Normal behavior

• Move accessory to accessory power "ON"

Accessories connected to Accessory power not working correctly, turning off, or resetting.

• Accessory power protector active
• Defective control board

• Disconnect all accessory powered devices and measure accessory power voltage (should be 23 – 30 Vdc). If voltage is correct, connect accessories one at a time, measuring accessory voltage after every new connection.
• Replace defective control board

Quick Close not working correctly.

• Quick Close setting incorrect
• Interruptloop detector
• DefectiveExpansionboard

• Check that Quick Close setting is ON
• Check operation of Interrupt Loop detector
• Replace defective Expansion board

Anti-Tail gating not working correctly.

• Anti-Tail setting incorrect
• Interrupt loop detector
• Defective Expansion board

• Check that Anti-Tail setting is ON
• Check operation of Interrupt Loop detector
• Replace defective Expansion board

AUX Relay not working correctly.

• AUX Relay setting incorrect
• AUX Relay wiring incorrect
• DefectiveExpansionboard

• Check AUX Relay switches settings
• Check that wiring is connected to either N.O. and COM or to N.C. and COM.
• Set AUX Relay to another setting and test. Replace defective expansion board.

Solar operator not getting enough cycles per day.

• Insufficient panel wattage
• Excessive accessory power draw
• Old batteries
• Solar panels are not getting enough sunlight

• Add more solar panels
• Reduce the accessory power draw by using LiftMaster low power accessories
• Replace batteries
• Relocate the solar panels away from obstructions (trees, buildings, etc.)

Solar operator, insufficient stand by time.

• Insufficientpanel wattage
• Excessive accessory power draw
• Battery capacity too low

• Add more solar panels
• Reduce the accessory power draw by using LiftMaster low power accessories
• Use batteries with higher amp hour (AH) rating