Userm manual Slide Gate Operator
NOT SHOWN: Documentation Packet, Chain #41 - 30 feet, Eye Bolt Kit
Check the national and local building codes BEFORE installation.
Conduit and Concrete Pad
Trench and install conduit. Before trenching, contact underground utility locating companies. Conduit must be UL approved for low and high voltage. Consider the operator placement BEFORE installing the pad or post
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Safety
Entrapment protection devices are required to protect against any entrapment or safety conditions encountered in your gate application. Install a warning sign (two provided) on the inside and outside of the property, where easily visible.
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Gate
Gate must be constructed and installed according to ASTM F2200 standards (refer to page 4). Gate must fit specifications of operator (refer to specifications)
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Additional Accessories
The vehicle loops allow the gate to stay open when vehicles are obstructing the gate path. Suggested for vehicles 14 feet (4.27 m) or longer. Vehicle loops are not required but are recommended. Before installing your Access Control Device(s) be sure to complete a site survey and determine the best device for your site needs.
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CAUTION
| Standard Installation | Rear Installation |
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Check the national and local building codes before installation.
Standard Installation
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Rear Installation
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Attach the operator to the concrete pad with appropriate fasteners. The gate operator should be installed near the front roller of the gate or near the back of the gate (in the OPEN position). The space between the gate and the output sprocket must be a minimum of 4 inches (10.2 cm).
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Standard Installation
DO NOT run the operator until instructed.
NOTE: The chain should have no more than 1 inch (2.5 cm) of sag for every 10 feet (3 m) of chain length.-491356.png)
Rear Installation
DO NOT run the operator until instructed.
NOTE: This installation will require two extra idler pulleys. Make sure all exposed pinch points are guarded. Refer to Gate Construction Information on page 4.
NOTE: The chain should have no more than 1 inch (2.5 cm) of sag for every 10 feet (3 m) of chain length.
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WARNING
To prevent SERIOUS INJURY or DEATH from a moving gate:
Entrapment protection MUST be installed according to the following UL 325 requirements:
Definitions
ENTRAPMENT: The condition when a person is caught or held in a position that increases the risk of injury.
SLIDE GATE ENTRAPMENT ZONE: An entrapment zone exists if at any point during travel, the gap between the gate and any opposing fixed edge or surface such as posts, walls, pillars, columns or operator itself, is less than 16" (406 mm) in a location up to 6 ft. (1.8 m) above grade.
Illustrations provided by DASMA Gate Systems Safety Guide
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Wire Entrapment Protection Devices
There are three options for wiring the entrapment protection devices depending on the specific device and how the device will function. Refer to the specific entrapment protection device manual for more information. These entrapment protection device inputs are for monitored devices, which include pulsed photoelectric sensors, resistive edge sensors, and pulsed edge sensors. Only one monitored entrapment protection device may be wired to each input. Additional entrapment protection devices may be wired to the expansion board.
Control Board
CLOSES EYES/INTERRUPT
(2 Terminals) The CLOSE EYES/INTERRUPT input is for photoelectric sensor entrapment protection for the close direction. When an obstruction is sensed during gate closing the gate will open to the full open position and resets the Timer-to-Close. This input will be disregarded during gate opening.
CLOSE EDGE
(2 Terminals) The CLOSE EDGE input is for edge sensor entrapment protection for the close direction. When an obstruction is sensed during gate closing the gate will reverse to the full open position, disengaging the Timer-to-Close. This input will be disregarded during gate opening.
OPEN EYES/EDGE
(2 Terminals) The OPEN EYES/EDGE input is for photoelectric sensor or edge sensor entrapment protection for the open direction. When an obstruction is sensed during gate opening the gate will reverse for 4 seconds then stop. This input will be disregarded during gate closing.
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Expansion Board (not provided)
EYE ONLY and COM
Open or Close Direction Photoelectric Sensors, the functionality is based on the switch settings (located next to the terminals)
Switch set to CLOSE: gate reverses fully when an obstruction is sensed
Switch set to OPEN: gate reverses 4 seconds when an obstruction is sensed
EYE/EDGE and COM
Open or Close Direction Photoelectric Sensors or Edge Sensor, the functionality is based on the switch settings (located next to the terminals)
Switch set to CLOSE: gate reverses fully when an obstruction is sensed
Switch set to OPEN: gate reverses 4 seconds when an obstruction is sensed
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Use the proper earth ground rod for your local area. The ground wire must be a single, whole piece of wire. Never splice two wires for the ground wire. If you should cut the ground wire too short, break it, or destroy its integrity, replace it with a single wire length.
NOTE: If the operator is not grounded properly the range of the remote controls will be reduced and the operator will be more susceptible to lightning and surge damag
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The operator can be wired for either 120 Vac or a solar panel (not provided). Follow the directions according to your application. The battery is charged in the circuit by the integrated transformer. The operator requires one 7AH battery (provided) or one 33AH battery. The 33AH application requires the 33AH wire harness (Model K94-37236).
For dual gate applications, power will have to be connected to each operator. Main power supply and control wiring MUST be run in separate conduits.
All control wiring used to connect external devices to Class 2 circuits of the operator must be (QPTZ) Power-Limited Circuit Cables, Type CL2, CL2P, CL2R, or CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings.
SOLAR APPLICATIONS: For solar applications refer to Solar Panels section in the Appendix. Follow the directions according to your application.
Power wiring
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7AH battery
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33AH battery
To use a 33AH battery in place of the 7AH battery, follow the instructions below. The 33AH application requires the 33AH wire harness (Model K94-37236).
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There are two options for dual gate communication: wired or wireless. Follow the directions according to your application. Do not use wired and wireless communication simultaneously. Wired dual gate applications will have a longer battery standby time than wireless applications.
Wireless setup
To activate the wireless feature:
Both operators will beep and the yellow NETWORK LEDs will turn off indicating programming is successful.
To deactivate the wireless feature:
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Wired setup
Before digging, contact local underground utility locating companies. Use PVC conduit to prevent damage to cables.
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Bipart delay/synchronized close
The LOCK/BIPART DELAY switch is used only with dual gate applications and serves two functions:
BIPART DELAY
SYNCHRONIZED CLOSE
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The basic installation is complete.
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The reset switch is located on the front of the operator and serves several functions.
Toggling the reset switch will stop a moving gate during a normal open/ close cycle, like a stop button. The operator does not need to be reset after doing this. The reset switch will disable the gate in the present position and will energize the solenoid lock for two minutes and disable the maglock for two minutes.
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Press the reset switch to RESET/DISCONNECT. Release the handle on the operator arm to allow the gate to be opened and closed manually. On a dual gate application the handle must be released on both operators. To resume normal function tighten the handle by pushing it down.
If a contact sensor detects an obstruction twice consecutively the alarm will sound (up to 5 minutes) and the operator will need to be reset.
When the inherent force of the operator (RPM/current sensor) detects the following (twice consecutively) the alarm will sound (up to 5 minutes) and the operator will need to be reset.
A. The gate is hitting a wall or vehicle.
B. The gate does not meet specifications.
C. Debris is on the gate's track such as mud, rocks, dirt, etc.
D. The gate has one or more broken axles or wheels.
E. The gate wheel is off the gate rail.
Remove any obstructions. Press the reset button to shut off the alarm and reset the operator. After the operator is reset, normal functions will resume.
The operator alarm will beep 3 times with a command if the battery is low.
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Single Button Control (SBC) Functionality
Once the remote control has been programmed the operator will operate as follows: When gate is in the closed position, activation of the remote control button will open the gate. During the open cycle another activation of the remote control will stop the gate and the next activation of the remote control will close the gate. When the gate is in the open position, activation of the remote control button will close the gate. If the remote control is activated while the gate is closing, the gate will stop and the next activation will open the gate.
Disconnect all power (AC, solar, battery) to the operator before servicing. The operator's AC Power switch ONLY turns off AC power to the control board and DOES NOT turn off battery power. ALWAYS disconnect the batteries to service the operator.
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NOTES:
Batteries will degrade over time depending on temperature and usage. The operator alarm will beep 3 times with a command if the battery is low. Batteries do not perform well in extremely cold temperatures. For best performance, the batteries should be replaced every 3 years. Use only LiftMaster part 29-NP712 for replacement batteries. The batteries contain lead and need to be disposed of properly. The operator comes with one 7AH battery. One 33AH Battery (A12330SGLPK), with 33AH Battery Harness (K94-37236) may be used in place of the 7AH battery.
Over time, the drive chain on the operator will stretch and need to be tightened. To tighten the drive chain adjust either of the two chain eye bolts. NOTE: The chain should have no more than 1 inch of sag for every 10 feet of chain length.
NOTE: When cycling or disconnecting power (ac/dc) to the control board, it is recommended that you unplug the J15 plug.
To View the Codes
The codes will show on the diagnostic display
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The operator will show the code sequence number followed by the code number:
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To Scroll Through the Saved Codes
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The operator will only keep track of up to 20 codes, then will start saving over the oldest codes as new codes occur.
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To Exit
Press and release the STOP button to exit. The display will also time out after two minutes of inactivity.
To Reset the Code History
Some codes are saved in the code history and some are not. If a code is not saved it will briefly appear on the display as it occurs, then disappear.
| Meaning | Solution | Saved |
| Main control board has experienced an internal failure. | Disconnect all power, wait 15 seconds, then reconnect power (reboot). If issue continues, replace main control board. | NO |
| Absolute Position Encoder Error, not getting position information from encoder | Check APE assembly and wiring connections. Replace the APE assembly if necessary. | YES |
| Max-Run-Time Exceeded Error | Check for an obstruction, then reprogram the limits. | YES |
| Product ID Error | Was the control board just replace? If so, erase limits, enter limit setup mode and set limits, If not, disconecct all power, wait 15 second, then reconnect power before changing product ID harness. | YES |
| Product ID Failure | Unplug product ID harness then plug back in. Disconnect all power, wait 15 seconds, then reconnect power before replacing product ID harness. | YES |
| Hard Stop Limit (Arm 1) | Limit may be set too tightly against a non-resilient hard stop (re-adjust limit). Operator may be at end of travel (re-adjust mounting). | NO |
| Battery overvoltage | Too much voltage on the battery. Check harness. Make sure there is NOT a 24V battery on a 12V system. | YES |
| Battery overcurrent | Possible short of the battery charge harness. Check harness. Make sure you do NOT have a 12V battery on a 24V system. | YES |
| No battery at boot up | Check battery connections and installation. Replace batteries if depleted to less than 20V on a 24V system or less than 10V on a 12V system. Make sure there is NOT a single 12V battery on a 24V system. | YES |
| Exit Loop Error | Failure or missing loop (SHORT or OPEN - LiftMaster Plug-in Loop Detector only) Check loop wiring throughout connection. May be a short in the loop, or an open connection in the loop. | YES |
| Shadow Loop Error | ||
| Interrupt Loop Error | ||
| Wireless edge battery low | Replace batteries in wireless edge. | YES |
| Run-Distance Error | The limits are less than the minimum requirement or longer than what was learned. Check limit positions and proper switch function. Rundistance can be re-learned by setting the handing again. | YES |
| Brownout occurred | AC/DC board supply dipped below allowable level. Review power supply and wiring. If rebooting, ensure enough time for discharge of power to force a fresh boot. | YES |
| Wireless Second Operator Communication Error | Check the second operator for power. If OFF, restore power and try to run the system. If powered, deactivate the wireless feature and then re-learn the second operator. | YES |
| Minimum number of monitored entrapment protection devices not installed. | Review monitored entrapment protection device connections. Slide gate operators require a minimum of two external safety devices; one in the close and one in the open direction. | NO |
| CLOSE EYE/INTERRUPT held more than 3 minutes | Check wired input on main control board; check for alignment or obstruction. | YES |
| CLOSE EDGE held more than 3 minutes | ||
| OPEN EYE/EDGE held more than 3 minutes | ||
| CLOSE EYE/EDGE held more than 3 minutes | Check wired input on expansion board; check for alignment or obstruction. | YES |
| CLOSE EYE/INTERRUPT held more than 3 minute | ||
| OPEN EYE/EDGE held more than 3 minutes | ||
| Wireless edge triggered more than 3 minutes | Check wired input for wiring issue or obstruction. | YES |
| Wireless edge loss of monitoring | Check wireless edge inputs | YES |
| Meaning | Solution | Saved |
| Wireless edge triggered | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check inputs and wiring. | NO |
| CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on main control board | NO |
| CLOSE EDGE triggered, causing reversal, NO preventing close, or canceling TTC | ||
| OPEN EYE/EDGE triggered, causing reversal or preventing opening | ||
| CLOSE EYE/INTERRUPT triggered, causing reversal, preventing close, or resetting TTC | IF an obstruction occurred, no action required. If an obstruction did NOT occur, check alignment, inputs, and wiring on expansion board. | NO |
| CLOSE EYE/EDGE triggered, causing reversal and preventing close or canceling TTC | ||
| OPEN EYE/EDGE triggered, causing reversal or preventing opening | ||
| Close input (EYE/EDGE) communication fault from other operator | Check inputs and communication method between operators, either wired bus or radio. Ensure operator is powered. May have to erase the wireless communication and reprogram the two operators. | YES |
| Open input (EYE/EDGE) communication fault from other operator | ||
| Close input (EYE/EDGE) communication fault (expansion board) | Check the connections between the main board and the expansion board. | YES |
| Open input (EYE/EDGE) communication fault (expansion board) | ||
| Non-monitored device detected on the wireless safety system | Non-monitored contact closure devices are not supported. Make sure connected devices are monitored. Check edges for proper orientation and resistive end cap connection. | YES |
| Force Reversal (Operator 1) | Check for obstruction. If no obstruction, check that the mechanical assembly is engaged and free to move. See section on Limit and Force Adjustment, and Obstruction Test. | YES |
| RPM / STALL Reversal (Operator 1) | Check for obstruction. If no obstruction, check the operator wiring and that the mechanical assembly is engaged and free to move. Replace APE assembly | YES |
| Normal Operation | No action required | YES |
STATUS LEDS | ||
INPUT POWER | OFF | OFF state |
ON | AC charger or Solar power available | |
BATT CHARGING | OFF | Not charging |
ON | Three stage battery charging | |
TIMER | OFF | The timer is disabled |
ON | The timer is enabled | |
MEDIUM BLINK (1 blink per second) | The timer is running | |
FAST BLINK (2 blinks per second) | The timer is paused | |
FASTEST BLINK (8 blinks per second) | The timer is canceled | |
INPUT LEDS | ||
OPEN, CLOSE, STOP INPUT | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
FIRE DEPT INPUT | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
EXIT | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
SHADOW | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
CLOSE EYES/INTERRUPT | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
CLOSE EDGE | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
OPEN EYES/EDGE | OFF | Input inactive |
ON | Input active | |
BLINK | Input active on other operator | |
LOCK | OFF | Maglock relay inactive |
ON | Maglock relay active | |
SYMPTOM | POSSIBLE CAUSES | SOLUTIONS |
Operator does not run and diagnostic display not on. | a.No power to control board b.Open fuse c.If on battery power only, low or dead batteries d.Defective control board | a.Check AC and battery power b.Check fuses c.Charge batteries by AC or solar power or replace batteries d.Replace defective control board |
Control board powers up, but motor does not run. | a.Reset switch is stuck b.Stop button active or jumper not in place for stop circuit c.If on battery power only, low or dead batteries d.Open or Close input active e.Entrapment Protection Device active f.Vehicle loop detector or probe active g.Defective control board | a.Check reset switch b.Check Stop button is not “stuck on”, or verify that the stop button is a normally closed circuit, or put a jumper on the stop circuit. c.Charges batteries by AC or solar power or replace batteries d.Check all Open and Close inputs for a “stuck on” input e.Check all Entrapment Protection Device inputs for a “stuck on” sensor f.Check all vehicle detector inputs for a “stuck on” detector g.Replace defective control board |
Gate moves, but cannot set correct limits. | a.Gate does not move to a limit position b.Gate is too difficult to move c.Limits are set too close (slide gate applications only) | a.Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit. Repair gate as needed. b.Gate must move easily and freely through its entire range, limit to limit. Repair gate as needed. c.Ensure the gate moves at least four feet between the OPEN limit and the CLOSE limit. |
Gate does not fully open or fully close when setting limits. | a.Gate does not move to a limit position b.Gate is too difficult to move | a.Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit. Repair gate as needed. b.Gate must move easily and freely through its entire range, limit to limit. Repair gate as needed. |
Operator does not respond to a wired control/command (example: Open, Close, SBC, etc.) | a.Check Open and Close command input LEDs b.Stop button is active c.Reset button is stuck d.If on battery power only, low or dead batteries e.Entrapment Protection Device active f.Vehicle loop detector or vehicle probe active | a.Check all Open and Close inputs for a “stuck on” input b.Check Stop button is not “stuck on” c.Check Reset button d.Charges batteries by AC or solar power or replace batteries e.Check all Entrapment Protection Device inputs for a “stuck on” sensor f.Check all vehicle detector inputs for a “stuck on” detector |
Operator does not respond to a wireless control or transmitter | a.Check XMITTER LED when wireless control is active b.Stop button is active c.Reset button is stuck d.Poor radio reception | a.Activate wireless control and check XMITTER LED is on. Re-learn wireless control/transmitter to control board. Replace wireless control as needed. b.Check Stop button is not “stuck on” c.Check Reset button d.Check if similar wired control operates correctly. Check if wireless controls works properly when within a few feet of operator. Check operator’s antenna and antenna wire. Check other wireless controls or devices. |
Gate stops during travel and reverses immediately. | a.Control (Open, Close) becoming active b.Vehicle loop detector active c.Low battery voltage | a.Check all Open and Close inputs for an active input b.Check all vehicle detector inputs for an active detector c.Battery voltage must be 11.5 Vdc or higher. Charge batteries by AC or solar power or replace batteries |
Gate opens, but will not close with transmitter or Timer-to-Close. | a.Open control active b.Vehicle loop detector active c.Loss of AC power with AC FAIL set to OPEN d.Low battery with LOW BATT set to OPEN e.Fire Dept input active f.Timer-to-Close not set g.Close Entrapment Protection Device active | a.Check all Open inputs for an active input b.Check all vehicle detector inputs for an active detector c.Check AC power and AC Fail option setting d.Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 11.5 Vdc or higher. Charge batteries by AC or solar power or replace batteries. e.Check Fire Dept input f.Check Timer-to-Close (TTC) setting g.Check all Entrapment Protection Device inputs for an active sensor |
Gate closes, but will not open. | a.Vehicle loop detector active b.Low battery with LOW BATT option set to CLOSE | a.Check all vehicle detector inputs for an active detector b.Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 11.5 Vdc or higher. Charge batteries by AC or solar power or replace batteries. |
Obstruction in gate's path does not cause gate to stop and reverse. | a. Force adjustment needed | a. Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed. |
Photoelectric sensor does not stop or reverse gate. | a.Incorrect photoelectric sensor wiring b.Defective photoelectric sensor | a.Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction. b.Replace defective photoelectric sensor. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction. |
Edge Sensor does not stop or reverse gate. | a.Incorrect edge sensor wiring b.Defective edge sensor | a.Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop and reverse direction. b.Replace defective edge sensor. Retest that activating edge sensor causes moving gate to stop and reverse direction. |
Alarm sounds for 5 minutes or alarm sounds with a command. | a. Double entrapment occurred (two obstructions within a single activation) | a. Check for cause of entrapment (obstruction) detection and correct. Press the reset button to shut off alarm and reset the operator. |
Alarm beeps three times with a command. | a. Low battery | a. Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 11.5 Vdc or higher. Charge batteries by AC or solar power or replace batteries |
On dual-gate system, incorrect gate opens first or closes first. | a. Incorrect Bipart switch setting | a. Change setting of both operator’s Bipart switch settings. One operator should have Bipart switch ON (operator that opens second) and the other operator should have Bipart switch OFF (operator that opens first). |
Alarm beeps when running. | a.Expansion board setting b.Constant pressure to open or close is given | a.Pre-warning is set to "ON" b.Constant pressure to open or closed is given |
Maglock not working correctly. | a. Maglock wired incorrectly | a. Check that Maglock is wired to N.C. and COM terminals. Check that Maglock has power (do not power maglock from control board accessory power terminals). If shorting lock’s NO and COM wires does not activate Maglock, then replace Maglock or Maglock wiring (refer to Wiring Diagrams). |
Solenoid lock not working correctly. | a. Solenoid wired incorrectly | a. Check that Solenoid is wired to N.O. and COM terminals. Check that Solenoid has power (do not power solenoid from control board accessory power terminals). If shorting lock’s NC and COM wires does not activate Solenoid, then replace Solenoid lock or Solenoid wiring (refer to Wiring Diagrams). |
Switched (SW) Accessory power remaining on. | a. In limit setup mode | a. Learn the limits |
Accessories connected to Switch (SW) Accessory power not working correctly, turning off, or resetting. | a. Normal behavior | a. Move accessory to accessory power "ON" |
NOTE: We recommend that all accessories and board configurations are set on the primary operator.
Main control board
Timer-to Close
Bi-Part Delay Switch
Accessories
Remote Controls
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