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1. Ensure the vehicle is in Park.
2. Chock the tires or otherwise ensure Model 3 is secure.
3.
Press and hold the brake pedal, then on the
touchscreen, touch Controls > Service > Towing. The
touchscreen displays a message reminding you how
to properly transport
Model 3.
4.
Press and hold the Transport Mode button until it
turns blue. Model 3 is now free-rolling and can slowly
be rolled (no faster than walking speed) or winched.
To cancel Transport Mode, shift Model 3 into Park.
NOTE: If Model 3 loses 12V power after Transport Mode
is enabled, Transport Mode cancels.
CAUTION:
If the electrical system is not working,
and you therefore cannot use the touchscreen to
activate Transport Mode, use self-loading dollies or
tire skates. Before doing so, always check the
manufacturer's specifications and recommended
loading capacity.
Pull onto the Flatbed Truck
NOTE: If Model 3 has no 12V power, you need an external
12V power supply to open the hood or use the
touchscreen. See
If Vehicle Has No Power on page .
CAUTION:
To avoid damage, only pull the vehicle
onto a flatbed truck using a properly-installed tow
eye. Using the chassis, frame, or suspension
components to pull the vehicle can result in
damage.
1.
Locate the tow eye. The tow eye is located under the
carpet in the front trunk.
2.
Release the tow eye cover by pressing firmly on its
top right perimeter until it pivots inward, then gently
pulling the raised section toward you.
NOTE: The tow eye cover is connected to the
vehicle's black negative (-) terminal.
3.
Fully insert the tow eye into the opening, then turn it
counter-clockwise until securely fastened.
4.
Attach the winch cable to the tow eye.
CAUTION:
Before pulling, make sure the tow
eye is securely tightened.
5.
Activate Transport Mode.
6.
Pull Model 3 slowly onto the flatbed truck.
Secure the Tires
The vehicle's tires must be secured onto the truck using
the eight-point tie-down method.
•
Ensure any metal parts on the tie-down straps do not
contact painted surfaces or the face of the wheels.
• Do not place tie-down straps over body panels or
through the wheels.
CAUTION:
Attaching the tie-down straps to the
chassis, suspension or other parts of the vehicle's
body may cause damage.
Instructions for Transporters
197Roadside Assistance
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