D-Link DCS-5222L User Manual

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65D-Link DCS-5222L User Manual

Appendix C - Warranty

• AfteranRMAnumberisissued,thedefectiveproductmustbepackagedsecurelyintheoriginalorothersuitableshippingpackage

oensurethatitwillnotbedamagedintransit,andtheRMAnumbermustbeprominentlymarkedontheoutsideofthepackage.

Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product

and will not ship back any accessories.

•Thecustomerisresponsibleforallin-boundshippingchargestoD-Link.NoCashonDelivery(“COD”)isallowed.ProductssentCOD

willeitherberejectedbyD-LinkorbecomethepropertyofD-Link.Productsshallbefullyinsuredbythecustomerandshipped

to D-Link Systems, Inc.

• USA residentssendto17595Mt.Herrmann,FountainValley,CA92708.D-Linkwillnotbeheldresponsibleforanypackagesthat

are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common

carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise

wewillshiptheproducttoyoufreightcollect.Expeditedshippingisavailableuponrequestandprovidedshippingchargesare

prepaidbythecustomer.D-Linkmayrejectorreturnanyproductthatisnotpackagedandshippedinstrictcompliancewiththe

foregoingrequirements,orforwhichanRMAnumberisnotvisiblefromtheoutsideofthepackage.Theproductowneragreesto

payD-Link’sreasonablehandlingandreturnshippingchargesforanyproductthatisnotpackagedandshippedinaccordance

withtheforegoingrequirements,orthatisdeterminedbyD-Linknottobedefectiveornon-conforming.

• Canadian residents sendtoD-LinkNetworks,Inc.,2525MeadowvaleBoulevardMississauga,Ontario,L5N5S2Canada.D-Linkwill

not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to

the customer via Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link

if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon

requestandprovidedshippingchargesareprepaidbythecustomer.D-Linkmayrejectorreturnanyproductthatisnotpackaged

andshippedinstrictcompliancewiththeforegoingrequirements,orforwhichanRMAnumberisnotvisiblefromtheoutsideof

thepackage.TheproductowneragreestopayD-Link’sreasonablehandlingandreturnshippingchargesforanyproductthatis

notpackagedandshippedinaccordancewiththeforegoingrequirements,orthatisdeterminedbyD-Linknottobedefectiveor

non-conforming.RMAphonenumber:1-800-361-5265HoursofOperation:Monday-Friday,9:00AM–9:00PMEST

What Is Not Covered:

The Limited Warranty provided herein by D-Link does not cover:

Productsthat,inD-Link’sjudgment,havebeensubjectedtoabuse,accident,alteration,modication,tampering,negligence,misuse,faultyinstallation,

lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number

hasbeenaltered,tamperedwith,defacedorremoved;Initialinstallation,installationandremovaloftheproductforrepair,andshippingcosts;

Operationaladjustmentscoveredintheoperatingmanualfortheproduct,andnormalmaintenance;Damagethatoccursinshipment,duetoact

ofGod,failuresduetopowersurge,andcosmeticdamage;Anyhardware,software,rmwareorotherproductsorservicesprovidedbyanyone

otherthanD-Link;andProductsthathavebeenpurchasedfrominventoryclearanceorliquidationsalesorothersalesinwhichD-Link,thesellers,

ortheliquidatorsexpresslydisclaimtheirwarrantyobligationpertainingtotheproduct.

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D-Link DCS-5222L Cloud PTZ Camera

User Manual - Page 71