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will be green and blink fast. Once the upgrade is finished，the indicator light will remain green
and steady. The whole process normally takes 2 ~ 3 minutes, after which the camera will
automatically restart, while the camera is restarting, the indicator light will turn red and blink.
Caution: During the update process, DO NOT CUT OFF POWER TO THE DEVICE, AS THE CAMERA
WILL CRASH IF POWER IS CUT OFF.
8. Misc.
8.1. Why am I hearing unusual sounds during audio talk or
live video?
If you cannot hear any sound from the device when using the “two-way talk” function or the “live
video” function, please check whether the app has been granted access to the microphone, and
turn up the volume. Please keep as close to the microphone as possible while talking.
If you hear weird echos when watching a live video or doing a two-way talk, try moving your
phone away from the device or turning down the volume.
If there is no sound when playing a video, please make sure the phone is not set to silent mode
and turn up the volume.
8.2. How can I check my login history?
If you have shared your account with your friends or family, or you are not sure if your account
information has been leaked, then you may want to check the recent login history of your
account, you can view your device information and history through tapping [Me] ->
[Preferences/Settings] " ” -> [Security Center] on your app.
8.3. View video on the web browser
If you need to view videos on your computer, then you can use a web browser to login to
https://client.blurams.com/login. Through this website you can view the device's live videos,
cloud history videos, and part of the preferences.
This website is fully compatible with Chrome, Firefox, and Edge.
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