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User Manual
User Manual - (English)
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Application Guide - (English)
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User Manual
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Contents
Table of Contents
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Summary of Contents for RAM Pro,:
1.Accounts and Sharing
4
1.1.Failure to log in
4
1.2.What do I do if I forget my Password?
4
1.3.How can I change passwords?
5
1.4.How can I share my device(s) with others?
5
1.5.How can I stop sharing devices with others?
6
1.6.How can I Access Control of Shared Devices?
6
2.Installation and Connection
6
2.1.How can I add a device?
6
2.2.What do the different status light colors mean?
8
2.3.Voice prompt description
8
2.4.My device appears disconnected or offline, what sh
9
2.5.How to connect the device to a new router
9
2.6.How to remove a device
10
3.Cloud Service
10
3.1.What is Cloud Service?
10
3.2.What are the mechanisms behind Cloud Serviceâs rec
11
3.3.What are the differences between using cloud stora
12
3.4.What types of Cloud Service plans are available?
12
3.5.How is the Cloud Service activated?
12
3.6.What should I do if the Cloud Service is unavailab
12
3.7.How can I download the videos from the cloud?
13
3.8.Why is the duration of each video in the library 1
13
3.9.What does âCloud storage timeâ mean?
14
3.10.Can I put the Cloud Service on hold and extend the
14
3.11.How do I get a trial plan?
14
3.12.How can I subscribe to the Cloud Service?
14
3.13.How do I check my current Cloud Service plans?
15
3.14.Can I subscribe an additional plan when I already
15
3.15.Is a subscription to a Cloud Service plan refundab
15
3.16.How do I use the activation code?
15
3.17.How can I cancel an auto-renewal plan?
16
3.18.Can I transfer a cloud service plan from one camer
16
4.Facial Recognition
17
4.1.What is face recognition?
17
4.2.How can I get face recognition on my device?
17
4.3.How can I turn on / off face recognition?
17
4.4.How do I use the face recognition feature?
17
4.5.Why can't a face be recognized?
19
4.6.Can I delete facial data?
21
5.Hardware and settings
22
5.1.The video picture is upside down
22
5.2.Abnormal Video screen
22
5.3.What can I do if the live stream is blurry?
23
5.4.Why canât I receive notifications on my phone?
23
5.5.I am receiving too many notifications, what can I
24
5.6. How to set Activity zones
24
5.7.Why the device is moving around its own and hears
25
5.8. Why my device is not working/defective?
25
5.9. Why canât I see any Alert events in the Library o
26
6.SD card
26
6.1.Why canât the app detect the SD card?
26
6.2.Why canât I see any videos on the timeline after i
27
6.3.How long can videos be stored on my SD card?
27
7.Firmware update
28
7.1.OTA (Over The Air) Firmware Update
28
7.2.How can I manually update firmware?
28
8.Misc.
29
8.1.Why am I hearing unusual sounds during audio talk
29
8.2.How can I check my login history?
29
8.3.View video on the web browser
29
8.4.How can I use my device with Amazon Alexa?
30
8.4.1 Download Amazon Alexa
30
8.4.2. Find blurams Skill
30
8.4.3. Enable blurams Skill
30
8.4.4. Discover device
31
8.4.5. Voice control
32
8.4.6. Disable blurams Skill
33
8.5.How can I use my device with Google Assistant?
33
8.5.1. Download the Google Home app
33
8.5.2. Set up your Google device
34
8.5.3. Link blurams
34
8.5.4. Unlink blurams
35
8.5.5. Voice control
37
File type: PDF
File name: 24525198_a30c.pdf
File size: 1.46 MB
File Language: English
Pages: 37
Author: RAM
File created: 2020-05-28
Published: 2021-04-28
Updated: 2023-05-13
Download File
Specifications
Brand:
RAM
Model: Pro,
Category:
Audio
See other models:
OLB-ASB-NT
OLB-ASB-TXL
RAM 2021 PROMASTER
HSD-SILVIA
EPKA04
Photos
View more photos
Download User Manual
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Table of Contents
×
1.Accounts and Sharing
4
1.1.Failure to log in
4
1.2.What do I do if I forget my Password?
4
1.3.How can I change passwords?
5
1.4.How can I share my device(s) with others?
5
1.5.How can I stop sharing devices with others?
6
1.6.How can I Access Control of Shared Devices?
6
2.Installation and Connection
6
2.1.How can I add a device?
6
2.2.What do the different status light colors mean?
8
2.3.Voice prompt description
8
2.4.My device appears disconnected or offline, what sh
9
2.5.How to connect the device to a new router
9
2.6.How to remove a device
10
3.Cloud Service
10
3.1.What is Cloud Service?
10
3.2.What are the mechanisms behind Cloud Serviceâs rec
11
3.3.What are the differences between using cloud stora
12
3.4.What types of Cloud Service plans are available?
12
3.5.How is the Cloud Service activated?
12
3.6.What should I do if the Cloud Service is unavailab
12
3.7.How can I download the videos from the cloud?
13
3.8.Why is the duration of each video in the library 1
13
3.9.What does âCloud storage timeâ mean?
14
3.10.Can I put the Cloud Service on hold and extend the
14
3.11.How do I get a trial plan?
14
3.12.How can I subscribe to the Cloud Service?
14
3.13.How do I check my current Cloud Service plans?
15
3.14.Can I subscribe an additional plan when I already
15
3.15.Is a subscription to a Cloud Service plan refundab
15
3.16.How do I use the activation code?
15
3.17.How can I cancel an auto-renewal plan?
16
3.18.Can I transfer a cloud service plan from one camer
16
4.Facial Recognition
17
4.1.What is face recognition?
17
4.2.How can I get face recognition on my device?
17
4.3.How can I turn on / off face recognition?
17
4.4.How do I use the face recognition feature?
17
4.5.Why can't a face be recognized?
19
4.6.Can I delete facial data?
21
5.Hardware and settings
22
5.1.The video picture is upside down
22
5.2.Abnormal Video screen
22
5.3.What can I do if the live stream is blurry?
23
5.4.Why canât I receive notifications on my phone?
23
5.5.I am receiving too many notifications, what can I
24
5.6. How to set Activity zones
24
5.7.Why the device is moving around its own and hears
25
5.8. Why my device is not working/defective?
25
5.9. Why canât I see any Alert events in the Library o
26
6.SD card
26
6.1.Why canât the app detect the SD card?
26
6.2.Why canât I see any videos on the timeline after i
27
6.3.How long can videos be stored on my SD card?
27
7.Firmware update
28
7.1.OTA (Over The Air) Firmware Update
28
7.2.How can I manually update firmware?
28
8.Misc.
29
8.1.Why am I hearing unusual sounds during audio talk
29
8.2.How can I check my login history?
29
8.3.View video on the web browser
29
8.4.How can I use my device with Amazon Alexa?
30
8.4.1 Download Amazon Alexa
30
8.4.2. Find blurams Skill
30
8.4.3. Enable blurams Skill
30
8.4.4. Discover device
31
8.4.5. Voice control
32
8.4.6. Disable blurams Skill
33
8.5.How can I use my device with Google Assistant?
33
8.5.1. Download the Google Home app
33
8.5.2. Set up your Google device
34
8.5.3. Link blurams
34
8.5.4. Unlink blurams
35
8.5.5. Voice control
37
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