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5. Hardware and settings
5.1. The video picture is upside down
If you find that the video on your phone is upside down, it is probably due to the device being
installed with its top facing down and its bottom facing up. Please enter the device's
[Preferences/Settings] " ” and tap on the [Rotate 180°] option to correct the video picture.
5.2. Abnormal Video screen
1. The Video screen becomes black and white
The device automatically turns night vision mode on or off according to the brightness of the
surrounding environment by default. When the device enters the night vision mode, the device
will turn on the infrared light. At this time, the video screen will turn black and white, so that the
surrounding scenes and things can be clearly seen in a dark environment.
If the video screen appears black and white even when the ambient light level is sufficiently
bright, please check whether the night vision mode is set on. If it is, turn it off and restart the
device.
2. Abnormal Video screen
If the video screen shows other colors, please try to restart the device, and check if the playback
video works fine. If the problem persists, please contact us at support@blurams.com .
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