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troubleshooting guide
40
TROUBLESHOOTING GUIDE
40
Error Message: Solution(s):
Prb1
The Probe not connected to the Duet. Plug the
Duet into the appropriate power socket.
Prb2
The Probe target internal temperature is set
higher than set cooking temperature.
Prb3
A Probe short Circuit.
Contact Customer Service Department at
1-877-689-2838 or help@nuwavenow.com.
Prb4
The Probe sensor not detecting any
temperature increase. Ensure the Probe is
inserted into the food and the food is in oven
during cooking.
Er1
The NTC Temperature Sensor has overheated.
Turn the Duet off to cool. If the Duet is not
working after it cools down, contact Customer
Service.
Err1
An NTC Temperature Sensor short circuit.
Contact Customer Service Department at
1-877-689-2838 or help@nuwavenow.com.
Err2
The NTC Temperature Sensor is open. Contact
Customer Service Department at 1-877-689-
2838 or help@nuwavenow.com.
Err8
A button may be jammed.
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