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troubleshooting guide
38
TROUBLESHOOTING GUIDE
38
The Duet is not turning on or working.
1. The Duet is not plugged in.
2. The Air Fry Basket is not in the Duet. The Stainless-steel
Inner Pot is not in the Duet. Insert the plug into an appropriate
grounded power socket. Place the Air Fry Basket into the Duet.
Place the Stainless-steel Inner Pot in the Duet before placing
Basket inside.
The ingredients fried in the Air Fry Basket are not completely
cooked.
1. Too many ingredients were used. The cooking temperature is
too low.
2. The cooking time is too short.
3. Remove some ingredients from the Air Fry Basket. Smaller
batches air-fry more evenly. Cook at a higher temperature. Set
the Duet to air-fry for a longer time.
Cannot place Air Fryer Lid on properly.
1. The Air Fry Basket is overlled. The Air Fry Basket is not
placed in the Stainless-steel Inner Pot correctly.
2. Do not ll the Air Fry Basket more than 4/5 full. Place the Air
Fry Basket in the Stainless-steel Inner Pot properly so the rim
of the Basket is completely inside the Inner Pot.
The food is fried unevenly.
1. Certain types of ingredients need to be shaken halfway through
the cooking time.
2. Ingredients that are on the top need to be exchanged and
stirred with the food on the bottom halfway through the cooking
time.
Fried snacks are not crispy when they come out
of the Duet.
1. You used a type of snack meant to be prepared in a traditional
deep fryer.
2. Use snacks designed to be baked in a traditional oven, or lightly
brush the snacks with some olive oil onto the snacks before
placing them into the Duet for crispier results.
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