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nuwavenow.com
39
ENGLISH
nuwavenow.com
39
White smoke is coming out of the product.
1. You are frying greasy foods. The Air Fry Basket and Stainless-
steel Inner Pot contains greasy residue from previous uses.
2. When preparing greasy ingredients in the Duet, large amounts
of oil can smoke and cover the Air Fry Basket or Stainless-steel
Inner Pot. Grease and oil will produce white smoke and the Air
Fry Basket or Stainless-steel Inner Pot might become hotter
than usual. This will not affect the nal cooking result. Make
sure you clean Air Fry Basket and Inner Pot properly after each
use..
French fries are fried unevenly in the Duet.
1. You did not soak the potato sticks properly before air-frying them.
2. You did not use the right potato type or they were not fresh.
3. Soak the potato sticks in a bowl of water for at least 30
minutes, remove them, and dry them with paper towels. Use
fresh potatoes and make sure they stay rm during air-frying.
French fries are not crispy when they come out of the Duet.
1. The crispiness of the fries depends on the amount of oil and
water in the fries.
2. Make sure you dry the potato sticks properly before adding
oil. Cut the potato sticks smaller and dry them for a crispier
result. Add slightly more oil on potatoes before placing them
in the Duet for a crispier result.
If the Duet needs to be replaced or returned to the manufacturer,
please contact Customer Service Department at: 1-877-689-2838 or
help@nuwavenow.com.
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