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English 65
Warranty and Service
Getting Help
Before you request service:
you request service:
1. Review the Troubleshooting section of this manual (see page 79).
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.
Dacor’s Customer Assurance center is available 5:00 a.m. to 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Customer Assurance (US, Canada)
Phone: (800) 793-0093, extension 2813
Contact us through our website: www.dacor.com/customer-care/contact-us
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE 50 STATES OF THE USA, THE DISTRICT OF COLUMBIA, AND CANADA*:
FULL 2-YEAR WARRANTY
The warranty applies only to the Dacor Modernist appliance sold to the original
purchaser, starting from the original retail purchase date or closing date for new
construction, whichever period is longer. Warranty is valid on
Modernist products
purchased new from a Dacor Authorized Dealer, or other Dacor-authorized seller. If,
within 2 years of the original purchase date, your Dacor Modernist appliance
malfunctions due to a material or manufacturing defect, Dacor will restore the appliance
to its proper function at no charge to you.
*Warranty is null and void if non-ETL-/non-CUL-approved product is transported from the U.S.A.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes,
etc.) to the product or included accessories must be reported to Dacor within 60 days of
the original purchase date to qualify for warranty coverage.
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