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Light behavior Cause and Solution
One of the Ink Level icons without segment, the Error icon, and
the Resume light are blinking, and the Ink Alert light is on.
One of the following might have occurred.
● The counterfeit or previously used cartridge is installed.
● The corresponding cartridge is very low on ink.
Try the following solutions to solve the problem.
● If the corresponding cartridge is newly installed, it might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
● If the corresponding cartridge is not newly installed, it is
very low on ink. Press the Resume button ( ) to
continue printing, and replace the cartridge when the print
quality is no longer acceptable. For information about how
to replace cartridges, see
Replace cartridges on page 65.
Both Ink Level icons without segment, the Error icon, and the
Resume light are blinking, and the Ink Alert light is on.
One of the following might have occurred.
● The counterfeit or previously used cartridges are installed.
● Both of the cartridges are very low on ink.
Try the following solutions to solve the problem.
● If the cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
● If the cartridges are not newly installed, they are very low on
ink. Press the Resume button ( ) to continue printing,
and replace the cartridges when the print quality is no
longer acceptable. For information about how to replace
cartridges, see
Replace cartridges on page 65.
Control panel paper error status
Light behavior Cause and Solution
The Error icon, the Paper Error icon, and the Resume light are
blinking.
The printer receives a printing job, and detects that there is no
paper in the input tray.
Load paper, and then press the Resume button ( ) to
continue printing.
For information about how to load paper, see Load media
on page 12.
94 Chapter 9 Solve a problem ENWW
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