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8
Scanning is Slow ......................................................................................................................... 234
Cannot Send Scans to a Cloud Service....................................................................................... 235
Cannot Send Scans to an Email.................................................................................................. 235
Solving Network Scanning Problems ............................................................................................... 236
Cannot Scan Over a Network ...................................................................................................... 236
Product Cannot Connect to a Wireless Router or Access Point .................................................. 237
Cannot Access Web Config......................................................................................................... 239
Forgot the Administrator Password ............................................................................................. 240
Network Software Cannot Find Product on a Network................................................................. 240
Cannot Save a Scan to a Shared Folder Over a Network............................................................ 241
Solving Scanned Image Quality Problems ....................................................................................... 242
Back of Original Image Appears in Scanned Image .................................................................... 242
Image is Distorted or Blurry ......................................................................................................... 243
Characters are not Recognized During Conversion to Editable Text (OCR) ............................... 243
Ripple Patterns Appear in an Image............................................................................................ 244
Uneven Colors Appear in Scanned Image................................................................................... 244
Spots or Lines Appear in All Scanned Images............................................................................. 244
Scanned Image is Cropped ......................................................................................................... 245
Cannot Solve Problems in the Scanned Image ........................................................................... 245
Checking Your Applications ............................................................................................................. 246
Checking Your Applications for Windows .................................................................................... 246
Checking Your Applications for Mac OS...................................................................................... 246
Updating Applications and Firmware........................................................................................... 247
Resetting the Epson Scan 2 Settings .............................................................................................. 248
Uninstall Your Product Software....................................................................................................... 249
Uninstalling Product Software - Windows.................................................................................... 249
Uninstalling Product Software - Mac............................................................................................ 250
Where to Get Help (U.S. and Canada) ............................................................................................. 251
Where to Get Help (Latin America)................................................................................................... 252
Technical Specifications ........................................................................................................................ 254
Windows System Requirements ...................................................................................................... 254
Mac System Requirements .............................................................................................................. 254
General Specifications ..................................................................................................................... 255
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