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Related tasks
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Scanner Button Does Not Work as Expected
If the scanner button does not start the correct program or perform the correct action, try these solutions:
• If you installed the Epson ScanSmart software, pressing the start button on your scanner starts
Epson ScanSmart, over a USB or wireless connection. See the help information in Epson ScanSmart
for detailed information.
• Make sure your scanner is turned on and any interface cables are securely connected at both ends.
• Check the USB cable connection between the computer and scanner.
• Check that the correct scanner is selected using the Epson Scan 2 Utility.
• In Windows, be sure that the scanner is listed under Imaging Devices in the Device Manager.
• Check the status of the lights and make sure the scanner is ready to scan.
• If you are connecting your scanner over a network, make sure the Wi-Fi connection is working
correctly. Try turning the wireless router off and on again, and make sure the router cable is securely
connected.
• If you are connecting your scanner via USB, use only the USB cable that came with the scanner.
Make sure it is connected directly to your computer and not to a USB hub.
• If you are connecting your scanner via USB, make sure the USB cable between the computer and
scanner is connected in the correct orientation.
• For Wi-Fi scanning, confirm that your scanner is paired with your computer. Open Epson ScanSmart,
click Change and select the scanner you want to use.
• Make sure your scanner is not connected to another computer via USB. A USB connection takes
priority over a Wi-Fi connection.
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