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Epson B11B269201 User Manual
Page 157
Epson B11B269201 WorkForce ES-C380W Wireless Compact Desktop Document Scanner
User's Guide - Page 157
For B11B269201.
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Contents
Product Basics
Product Features
Product Parts Locations
Product Parts - Front
Product Parts - Back
Product Parts - Inside
Optional Accessories and Replacement Parts
Scanner Position
Using the Control Panel
Control Panel Buttons and Lights
LCD Screen
Status Icon Information
Navigating the LCD Screen
Entering Characters on the LCD Screen
Viewing Animations
Registering Presets
Presets Menu Options
Adjusting the Screen Brightness
Adjusting Control Panel Sounds
Changing LCD Screen Language
Selecting the Date and Time
Changing the Keyboard Layout
Adjusting the Operation Time Out Setting
Preventing PC Connection via USB
Setting Direct Power On
Changing Regular Cleaning Alert Settings
Changing Roller Replacement Alert Settings
Setting a Password and Locking the Control Panel
Setting Up Epson Connect Services
Using Power Saving Settings
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Available Software
Using the Epson Smart Panel Mobile App
Wi-Fi Networking
Network Security Recommendations
Connecting to an Existing Wi-Fi Network
Selecting Wireless Network Settings from the Control Panel
Wi-Fi Direct (Simple AP) Mode Setup
Connecting to a Mobile Device
Modifying the Wi-Fi Direct Network Name or Password
Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel
Wi-Fi Protected Setup (WPS)
Using WPS to Connect to a Network
Using WPS PIN Mode to Connect to a Network
Setting Up Network Scanning
Determining the Product's IP Address
Configuring Email Server Settings
Email Server Settings
Changing or Updating Network Connections
Changing a USB Connection to a Wi-Fi Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Loading Originals
Scanner Positions
Loading Originals in the Input Tray
Loading Large Originals
Loading Long Paper
Loading Booklets
Loading Passports
Loading Multiple Sizes of Originals in the Input Tray
Original Document Specifications
Loading Plastic and Laminated Cards in the Input Tray
Plastic and Laminated Card Specifications
Loading Special Originals
Special Original Specifications
Scanning
Starting a Scan
Starting a Scan Using the Product Control Panel
Scanning to an External USB Device
Scanning to the Cloud
Scanning to Email
Scanning to a Connected Computer
Control Panel Scanning Options
Setting Up and Scanning to a Network Folder or FTP Server
Creating a Shared Network Folder
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
Registering Contacts for Email, Network, or FTP Scanning - Web Config
Scanning to a Network Folder or FTP Server
Setting Up a WSD Port (Windows 7)
Scanning Using WSD - Windows
Scanning Using Presets
Scanning a Document in Epson ScanSmart
Saving a Scan
Attaching a Scan to Email
Sending a Scan to a Cloud Service
Printing a Scan
Saving a Scan as a Microsoft Office Format File
Selecting Epson ScanSmart Settings
Changing the Epson Product
Changing the Scan Settings
Software Settings Required for Special Originals
Changing the File Name Settings
Changing the Save Settings
Save Settings
Customizing Action Icons
Starting a Scan from a Scanning Program
Starting a Scan from a Smartphone or Tablet
Scan Resolution Guidelines
Using Mopria Scan
Scanning with AirPrint
Cleaning and Transporting Your Product
Cleaning Your Product
Cleaning Inside Your Product
Resetting the Number of Scans After Cleaning
Replacing the Rollers
Resetting the Roller Counter
Transporting Your Product
Administering Your Product
Accessing the Web Config Utility
Restricting Features Available for Users
Changing the Administrator Password in Web Config
Locking the Control Panel Using Web Config
Disabling the External Interface
Disabling Network Scanning
Disabling WSD Scan
Configuring Product Settings
Checking Status Information
Configuring Email Notification
Managing the Network Connection
Updating Firmware Using Web Config
Importing and Exporting Product Settings
Exporting Settings Using Web Config
Importing Settings Using Web Config
Using Your Product on a Secure Network
Configuring Protocols and Services in Web Config
Protocol Settings
Using a Digital Certificate
About Digital Certification
Obtaining and Importing a CA-signed Certificate
CSR Setup Settings
CSR Import Settings
Deleting a CA-signed Certificate
Updating a Self-signed Certificate
Importing a CA Certificate
Deleting a CA Certificate
Configuring SSL/TLS Communication
Configuring SSL/TLS Settings
Configuring a Server Certificate for the Product
Configuring IPsec/IP Filtering
About IPsec/IP Filtering
Configuring the Default IPsec/IP Filtering Policy
Configuring the Group IPsec/IP Filtering Policies
IPsec/IP Filtering Policy Settings
IPsec/IP Filtering Configuration Examples
Configuring an IPsec/IP Filtering Certificate
Connecting the Product to an IEEE 802.1X Network
Configuring an IEEE 802.1X Network
IEEE 802.1X Network Settings
Configuring a Certificate for an IEEE 802.1X Network
Using Epson Device Admin Configuration Software
Solving Problems
Product Status Messages
Solving Scanning Problems
Product Does Not Turn On or Turns Off Unexpectedly
Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan 2
Paper Feeding Problems
Paper Jam Problems
Paper Protection Does Not Work Correctly
Scanning is Slow
Cannot Send Scans to a Cloud Service
Cannot Send Scans to an Email
Solving Network Scanning Problems
Cannot Scan Over a Network
Product Cannot Connect to a Wireless Router or Access Point
Cannot Access Web Config
Forgot the Administrator Password
Network Software Cannot Find Product on a Network
Cannot Save a Scan to a Shared Folder Over a Network
Solving Scanned Image Quality Problems
Back of Original Image Appears in Scanned Image
Image is Distorted or Blurry
Characters are not Recognized During Conversion to Editable Text (OCR)
Ripple Patterns Appear in an Image
Uneven Colors Appear in Scanned Image
Spots or Lines Appear in All Scanned Images
Scanned Image is Cropped
Cannot Solve Problems in the Scanned Image
Checking Your Applications
Checking Your Applications for Windows
Checking Your Applications for Mac OS
Updating Applications and Firmware
Resetting the Epson Scan 2 Settings
Uninstall Your Product Software
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Where to Get Help (U.S. and Canada)
Where to Get Help (Latin America)
Technical Specifications
Windows System Requirements
Mac System Requirements
General Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Network Interface Specifications
Safety and Approvals Specifications
Notices
Important Safety Instructions
Wireless Connection Safety Instructions
Notes on the Administrator Password
Restrictions on Copying
Default Delay Times for Power Management for Epson Products
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Copyright Attribution
Page 157/272
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Contents
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File type: PDF
File name: 52172773_b11b269201.pdf
File size: 3.38 MB
File Language: English
Pages: 272
Author: Epson
File created: 2023-11-08
Published:
2024-01-17
Updated: 2024-01-17
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Table of Contents
×
Contents
3
Product Basics
12
Product Features
12
Product Parts Locations
15
Product Parts - Front
16
Product Parts - Back
18
Product Parts - Inside
19
Optional Accessories and Replacement Parts
19
Scanner Position
20
Using the Control Panel
24
Control Panel Buttons and Lights
25
LCD Screen
26
Status Icon Information
26
Navigating the LCD Screen
27
Entering Characters on the LCD Screen
28
Viewing Animations
29
Registering Presets
30
Presets Menu Options
32
Adjusting the Screen Brightness
33
Adjusting Control Panel Sounds
33
Changing LCD Screen Language
33
Selecting the Date and Time
34
Changing the Keyboard Layout
34
Adjusting the Operation Time Out Setting
35
Preventing PC Connection via USB
35
Setting Direct Power On
35
Changing Regular Cleaning Alert Settings
36
Changing Roller Replacement Alert Settings
36
Setting a Password and Locking the Control Panel
37
Setting Up Epson Connect Services
38
Using Power Saving Settings
39
Changing the Sleep Timer Settings
39
Changing the Power Off Timer Settings
39
Available Software
40
Using the Epson Smart Panel Mobile App
41
Wi-Fi Networking
42
Network Security Recommendations
42
Connecting to an Existing Wi-Fi Network
43
Selecting Wireless Network Settings from the Control Panel
44
Wi-Fi Direct (Simple AP) Mode Setup
45
Connecting to a Mobile Device
46
Modifying the Wi-Fi Direct Network Name or Password
46
Setting Up Wireless Scanning from a Smart Device Using Epson Smart Panel
47
Wi-Fi Protected Setup (WPS)
49
Using WPS to Connect to a Network
49
Using WPS PIN Mode to Connect to a Network
50
Setting Up Network Scanning
50
Determining the Product's IP Address
53
Configuring Email Server Settings
53
Email Server Settings
54
Changing or Updating Network Connections
55
Changing a USB Connection to a Wi-Fi Connection
55
Connecting to a New Wi-Fi Router
55
Disabling Wi-Fi Features
56
Loading Originals
57
Scanner Positions
57
Loading Originals in the Input Tray
58
Loading Large Originals
73
Loading Long Paper
77
Loading Booklets
84
Loading Passports
88
Loading Multiple Sizes of Originals in the Input Tray
95
Original Document Specifications
100
Loading Plastic and Laminated Cards in the Input Tray
103
Plastic and Laminated Card Specifications
106
Loading Special Originals
107
Special Original Specifications
115
Scanning
118
Starting a Scan
118
Starting a Scan Using the Product Control Panel
118
Scanning to an External USB Device
120
Scanning to the Cloud
121
Scanning to Email
122
Scanning to a Connected Computer
124
Control Panel Scanning Options
125
Setting Up and Scanning to a Network Folder or FTP Server
127
Creating a Shared Network Folder
127
Registering Contacts for Email, Network, or FTP Scanning - Control Panel
129
Registering Contacts for Email, Network, or FTP Scanning - Web Config
131
Scanning to a Network Folder or FTP Server
133
Setting Up a WSD Port (Windows 7)
134
Scanning Using WSD - Windows
134
Scanning Using Presets
135
Scanning a Document in Epson ScanSmart
135
Saving a Scan
139
Attaching a Scan to Email
140
Sending a Scan to a Cloud Service
141
Printing a Scan
142
Saving a Scan as a Microsoft Office Format File
143
Selecting Epson ScanSmart Settings
144
Changing the Epson Product
144
Changing the Scan Settings
145
Software Settings Required for Special Originals
148
Changing the File Name Settings
149
Changing the Save Settings
150
Save Settings
152
Customizing Action Icons
154
Starting a Scan from a Scanning Program
155
Starting a Scan from a Smartphone or Tablet
158
Scan Resolution Guidelines
158
Using Mopria Scan
159
Scanning with AirPrint
159
Cleaning and Transporting Your Product
161
Cleaning Your Product
161
Cleaning Inside Your Product
161
Resetting the Number of Scans After Cleaning
172
Replacing the Rollers
174
Resetting the Roller Counter
184
Transporting Your Product
185
Administering Your Product
188
Accessing the Web Config Utility
188
Restricting Features Available for Users
189
Changing the Administrator Password in Web Config
189
Locking the Control Panel Using Web Config
190
Disabling the External Interface
190
Disabling Network Scanning
191
Disabling WSD Scan
191
Configuring Product Settings
192
Checking Status Information
192
Configuring Email Notification
193
Managing the Network Connection
194
Updating Firmware Using Web Config
194
Importing and Exporting Product Settings
195
Exporting Settings Using Web Config
195
Importing Settings Using Web Config
195
Using Your Product on a Secure Network
196
Configuring Protocols and Services in Web Config
196
Protocol Settings
197
Using a Digital Certificate
199
About Digital Certification
200
Obtaining and Importing a CA-signed Certificate
200
CSR Setup Settings
201
CSR Import Settings
202
Deleting a CA-signed Certificate
204
Updating a Self-signed Certificate
204
Importing a CA Certificate
205
Deleting a CA Certificate
205
Configuring SSL/TLS Communication
206
Configuring SSL/TLS Settings
206
Configuring a Server Certificate for the Product
206
Configuring IPsec/IP Filtering
207
About IPsec/IP Filtering
207
Configuring the Default IPsec/IP Filtering Policy
207
Configuring the Group IPsec/IP Filtering Policies
208
IPsec/IP Filtering Policy Settings
208
IPsec/IP Filtering Configuration Examples
213
Configuring an IPsec/IP Filtering Certificate
214
Connecting the Product to an IEEE 802.1X Network
215
Configuring an IEEE 802.1X Network
215
IEEE 802.1X Network Settings
215
Configuring a Certificate for an IEEE 802.1X Network
216
Using Epson Device Admin Configuration Software
217
Solving Problems
218
Product Status Messages
218
Solving Scanning Problems
220
Product Does Not Turn On or Turns Off Unexpectedly
220
Scanner Button Does Not Work as Expected
221
Scanning Software Does Not Operate Correctly
222
Cannot Start Epson Scan 2
223
Paper Feeding Problems
224
Paper Jam Problems
226
Paper Protection Does Not Work Correctly
234
Scanning is Slow
234
Cannot Send Scans to a Cloud Service
235
Cannot Send Scans to an Email
235
Solving Network Scanning Problems
236
Cannot Scan Over a Network
236
Product Cannot Connect to a Wireless Router or Access Point
237
Cannot Access Web Config
239
Forgot the Administrator Password
240
Network Software Cannot Find Product on a Network
240
Cannot Save a Scan to a Shared Folder Over a Network
241
Solving Scanned Image Quality Problems
242
Back of Original Image Appears in Scanned Image
242
Image is Distorted or Blurry
243
Characters are not Recognized During Conversion to Editable Text (OCR)
243
Ripple Patterns Appear in an Image
244
Uneven Colors Appear in Scanned Image
244
Spots or Lines Appear in All Scanned Images
244
Scanned Image is Cropped
245
Cannot Solve Problems in the Scanned Image
245
Checking Your Applications
246
Checking Your Applications for Windows
246
Checking Your Applications for Mac OS
246
Updating Applications and Firmware
247
Resetting the Epson Scan 2 Settings
248
Uninstall Your Product Software
249
Uninstalling Product Software - Windows
249
Uninstalling Product Software - Mac
250
Where to Get Help (U.S. and Canada)
251
Where to Get Help (Latin America)
252
Technical Specifications
254
Windows System Requirements
254
Mac System Requirements
254
General Specifications
255
Dimension Specifications
256
Electrical Specifications
257
Environmental Specifications
258
Network Interface Specifications
258
Safety and Approvals Specifications
260
Notices
262
Important Safety Instructions
262
Wireless Connection Safety Instructions
265
Notes on the Administrator Password
265
Restrictions on Copying
266
Default Delay Times for Power Management for Epson Products
267
Binding Arbitration and Class Waiver
267
Trademarks
270
Copyright Notice
271
libTIFF Software Acknowledgment
271
A Note Concerning Responsible Use of Copyrighted Materials
272
Copyright Attribution
272
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