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1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 11: Click , then search for Epson Scan 2 Utility and select it.
• Windows 10: Click > EPSON > Epson Scan 2 Utility.
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows 7: Click , and select All Programs. Select EPSON > Epson Scan 2 > Epson Scan
2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
2. Click the Other tab.
3. Click Reset and confirm your choice.
Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall your scanner
software and re-install it.
Parent topic: Solving Problems
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Exit all applications currently running on your computer.
2. Turn off the product.
3. Disconnect any interface cables.
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