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SDG7000A User Manual
16 / 133 WWW.SIGLENT.COM
3 First steps
3.1 Delivery Checklist
First, verify that all items listed on the packing list have been delivered. If you note any omissions
or damage, please contact your nearest SIGLENT customer service center or distributor as soon
as possible. If you fail to contact us immediately in case of omission or damage, we will not be
responsible for replacement.
3.2 Quality Assurance
The instrument has a 3-year warranty (1-year warranty for probes and attachments) from the
date of shipment, during normal use and operation. SIGLENT can repair or replace any product
that is returned to the authorized service center during the warranty period. We must first
examine the product to make sure that the defect is caused by the process or material, not by
abuse, negligence, accident, abnormal conditions or operation.
SIGLENT shall not be responsible for any defect, damage, or failure caused by any of the
following:
a) Attempted repairs or installations by personnel other than SIGLENT.
b) Connection to incompatible devices/incorrect connection.
c) For any damage or malfunction caused by the use of non-SIGLENT supplies. Furthermore,
SIGLENT shall not be obligated to service a product that has been modified. Spare,
replacement parts and repairs have a 90-day warranty.
The instrument's firmware has been thoroughly tested and is presumed to be functional.
Nevertheless, it is supplied without warranty of any kind covering detailed performance. Products
not made by SIGLENT are covered solely by the warranty of the original device manufacturer.
3.3 Maintenance Agreement
We provide various services based on maintenance agreements. We offer extended warranties
as well as installation, training, enhancement and on-site maintenance, and other services
through specialized supplementary support agreements. For details, please consult your local
SIGLENT customer service center or distributor.
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