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APPENDIX
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and
contact the nearest authorized Yamaha dealer or service centre:
•General
See
Problem Cause Remedy page
This unit does not operate Tile imern:d ruicrocumputer has been frozen Disconnect tile AC power suppl3, cable from 12
properly, by an extern:d electric shuck (such as the outlet and plug it in again after about 30
lightning or excessive static electricity) or seconds.
by a power supply with low voltage.
The AC power supply cable is not firmly Connect tile AC puwer supply cable firmly
connected to tile AC wall outlet, to tile AC wall outlet.
This unit fails to turn on
when ©Power (@) key is
pressed, or enters the
standby mode soon after the
power has been turned on.
This unit suddenly enters
the standby mode.
No sound.
No sound or too small
sound from a specific
channel
No sound from the
subwoofer.
No sound from the
subwoofer connected by
wireless.
This unit has been exposed tu a strong
external electric shock (such as lightning
and strong static electricity).
The internal temperature becomes too high
and the uverheat protection circuitry has
been activated.
The sleep timer has turned the unit off.
1ilcurrect input or output cable CUllnections.
Set this unit to the standby mode, disconnect
the AC puwer supply cable, plug it back in
afler 30 seconds, and use it normally.
W:dt for about une hour for this unit to cool
down and turn it back on.
Turn oil tile power and play back the source
again.
Connect the cables properly. If the problem
persists, the cables may be defective.
12
12
No appropriate input source has been Select an appropriate input source with
selected. INPUT or (_)luput selector keys.
Tile volume is turned down. Turn up the volume.
Tile sound is muted. Press @MUTE ur @VOLUME +_ tu
resume audio output and adjust tile volume
level.
Play a source whuse signals can be
reproduced by this unit.
Tile signals this unit cmmot reproduce (such
as PCM signals with inure than 96 kHz uf
sampling frequency) are being received
['lX)ii1tile source corllponent.
21
12
21
21
21
Change the systern settings of the source
CUlllponeI1t.
Connect the HDMI cumponents that support 12
the HDCP copy protection standards.
Set "SUPPORT AUDIO" to this unit in 39
"SET MENU".
Raise the output level of the channel. 37
Adjust the beam setting. 35
Start surround playback. 22
Select another beam mode. 23
Set "BASS OUT" to "SUBWOOFER" in
"SUBWOOFER SET".
Check whether tile group 1Ds uf this unit
and SWK-W10 are set to the same value.
Set "Wireless Function" to "Yes".
Set "CROSS OVER" currectly in
"SUBWOOFER SET".
Tile HDMI cumponents connected to this
unit do nut support the HDCP copy
protection standards.
"SUPPORT AUDIO" is set to "OTHER"
and HDMI audio signals are not being
played back on this unit.
Tile output level of tile channel is muted.
The beam setting is inappropriate.
You play back the source in tile stereo mode.
Some audio output methods do not output
sound beams for certain channels.
"BASS OUT" is set to "FRONT OR
AUTO" in "SUBWOOFER SET".
The source does not contain low bass signals.
Tile group lDs of this unit and SWK-W 10
are not set to the same value.
"Wireless Function" is set to "No".
"CROSS OVER" is set incorrectly in
"SUBWOOFER SET".
36
39
Distorted or too little bass 36
sound.
39
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43 En
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